News, training and jobs for volunteer managers
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Is your volunteer cohort truly representative of your service users and the communities in which you operate? We have the right workshop for you.


In this issue

VCTH Training

Diversifying your volunteer base, Tuesday 30 April 2019, 1pm – 4.30pm 

Is your volunteer cohort truly representative of your service users and the communities in which you operate? This practical training session will cover: 
  • The legal context relating to volunteers, particularly the Equalities Act 2010, discrimination and the 9 protected characteristics
  • Best practice in capturing diversity information about your volunteers, including sample diversity questionnaires
  • Researching demographics and population trends in Tower Hamlets, and comparing these to your volunteer statistics 
  • How to actively encourage a more diverse range of people to volunteer, addressing barriers and conducting outreach activities 
  • Developing a realistic and practical action plan to take back and implement in your own organisation 
Cost. Our training programme is kindly subsidised by the London Borough of Tower Hamlets (LBTH) via a Mainstream Grant. This enables us to offer discounts to certain organisations. Cost starts at just £30. Book your place.

Evelyn's Top Tip

Best practice questions answered by Evelyn Rodrigues, VCTH Training and Best Practice Manager.  

Volunteers’ Week (1-7 June 2019) is fast approaching. Take time to step back and think about what you would like to achieve from your activities during the week.
For example, it can be used help to raise the profile of volunteering, both internally with staff and managers in your organisation and also externally.  

You can say thank you and recognise the contribution of current volunteers, including telling volunteers about the impact they are having.  The increased publicity around volunteering can also be used to recruit more volunteers, encourage new forms of volunteering (e.g. family volunteering) or to launch a new volunteering project.   

Once you know what you would like to achieve, you can design and plan your activities. Ask your volunteers for ideas as well.  Here are some ideas:  
  • Feature a volunteer story on each day, both on your external website and intranet (or noticeboard).  See an example.  
  • Gatherings with refreshments, such as lunch, coffee and cake, picnic, barbecue, afternoon tea or a curry and quiz night. Consider putting this on more than once to include more volunteers (perhaps one during working hours and one early evening or weekend if you have a lot of volunteers who work full time). Get staff to serve refreshments to the volunteers. 
  • Get active with wellbeing walks, community clean-ups, boat trips, treasure hunts, pottery cafés, floristry sessions, a day at the farm
  • Invite volunteers to bring along their partners and children to ‘thank you’ events, or friends and family who might be interested in volunteering 
  • Volunteer awards – these could be light hearted as well as some serious categories such as Volunteer of the Year award (but be careful as awards can create bad feeling among volunteers who do not win).  See for tips.    
  • A photography exhibition or competition of volunteers in action (but get permission from anyone that is photographed)
  • Put on a training session on a topic that volunteers want
  • Have a physical presence on market stalls, in public squares, libraries, supermarkets, high streets, hospitals.  Approach your local newspaper or radio.    
Next month I will be sharing some ideas of things that can be put on at short notice. Find more ideas and resources.

Volunteering news

One million people volunteer for the first time in the past year

The equivalent of 1.3m new volunteers stepped forward for the first time in the past year, with social issues such as community cuts, concern for older people and disconnection from communities being significant motivators. This is according to the new report from Royal Voluntary Service, First Timers: Kickstarting a Volunteer Revolution. 

A significant driver for the new cohort of first-time volunteers – equivalent to 2.5% of the UK adult population – is responding to urgent social need. Nearly a quarter (24%) of first-timers said their decision to volunteer was influenced by cuts to community projects and local services, with a similar proportion (23%) citing concern for older people and care cuts. Read the report

Other Training 

This Way Up 

This Way Up is a programme of professional life coaching and stress-reduction techniques for people who feel stuck. It can help you get your life on track if you feel held back by challenging circumstances or difficult past experiences. The programme consists of one-to-one sessions and mindfulness group sessions. The next programme starts on 3 June. To find out more please email 

Small charities: fundraising & governance training, from just £10 - £20

The FSI's popular small charity training is back in London on 14 and 16 May! Explore 16 different courses covering topics such as corporate relationships, trusts and foundations, fundraising strategy, charity leader responsibilities, demonstrating your impact and many more. These courses are heavily subsidised and fill up fast. Book your place


LBTH Local Community Fund

The Local Community Fund will adopt an outcomes based approach, encouraging organisations to build on local knowledge, skills and expertise and to use their flexibility to undertake the activities which have the most impact. The new programme will stimulate greater and more effective support in tackling local issues. It encourages organisations to use the principles of co-design to ensure their services are targeted effectively. The final submission deadline is midday, Friday 17 May 2019. Find out more.

Heritage Impact Fund 

The National Lottery Heritage Fund has announced the launch of its new £7 million Heritage Impact Fund. The Fund offers tailored loan finance of up to £500,000 for charities, social enterprises and community businesses across the UK seeking to acquire, reuse or redevelop buildings of historical or architectural importance. The Architectural Heritage Fund is the lead partner in the project and will administer the fund on behalf of the partnership and is able to offer additional expert support, advice and mentoring to applicants. Read more


Jo's Cervical Cancer Trust - Support Services Officer

You will provide excellent support to the volunteers who help run their services, playing an active part in their recruitment, retention and development, ensuring they maintain the skills and passion required to deliver a quality service. Alongside this, you will work across other departments to ensure volunteer management best practice is followed. Apply by 10 April 2019. Apply today.

Breast Cancer Care - Head of Volunteering

£41,675 - £45,289 
You will lead on the development and delivery of the organisation’s volunteering activity, working with key teams across the organisation who have a major role in utilising volunteers. You will drive forward the profile of volunteering across the organisation ensuring that opportunities are maximised and teams are supported with robust systems and advice to assist with the recruitment, induction, training and retention of volunteers to make the experience effective and positive from both sides. Apply by 9am Friday 12 April 2019. Find out more

Citizens Advice Westminster – Volunteer Development Coordinator

Citizens Advice Westminster is a values-based organisation that recognises our employees as a great resource and asset. This is an exciting opportunity for an experienced and proactive individual to join the team in Paddington and play a pivotal part in implementing the recruitment, selection and induction of all our volunteers in line with best practice recruitment approaches. A key part of this role will also be to develop and deliver a comprehensive training programme for our volunteers which enables them to deliver services as soon as possible after recruitment and supports their ongoing development. Closing date is 15 April 2019. Read more.  

Leonard Cheshire - Senior Volunteer Coordinator

Leonard Cheshire supports individuals to live, learn and work as independently as they choose, whatever their ability. They are currently seeking a senior volunteering and community coordinator for the South East of England (South Region 3). This is a home based position.  Liaising with local and national managers, service and programme coordinators, you will lead and develop a team of volunteer coordinators to deliver a high quality and diverse volunteering programme, ensuring delivery of a great customer experience across all parts of the organisation. Apply by 19 April 2019. Read more.

Mayor of London - EURO 2020 City Volunteer Recruitment & Training Coordinator

London has been selected as one of 12 host cities for the 2020 UEFA European Football Championship (EURO 2020), with Wembley Stadium as the host venue.

The Greater London Authority is seeking to recruit an experienced team member to fulfil the role of Volunteer Recruitment & Training Coordinator for the Host City Volunteering Programme. This programme will deploy around 2,000 volunteers across London at transport hubs, tourist sites and Fan Zones to ensure Londoners and visitors have the best possible experience in London during the tournament. 

You are required to demonstrate a track record of working in recruitment or resourcing large programmes as well as experience of the volunteering project area of major events. The post holder will be responsible for supporting the delivery of recruitment, selection and training processes for the Host City Volunteering programme on behalf of Team London. Apply by Sunday 21 April 2019. Find out more.

Seeds for Growth – Multiple roles

Seeds for Growth are recruiting 3 staff to launch new Community Food Gardens on waste housing estate land. They are recruiting a Community Development Worker, a Gardener and a Builder. Apply by 26 April 2019. Read more


City Year - Volunteer Recruitment Officer

£18,000 - £21,000
The Volunteer Recruitment Officer will work towards delivering a cohort of volunteers for the City Year UK Programme. You will source exceptional candidates who are motivated to drive and shape social change. You will contribute to delivering an efficient and effective end to end recruitment service, supporting the selection and onboarding processes. Working with colleges, universities and aligned organisations, the Volunteer Recruitment Officer will coordinate and deliver information sessions and workshops, internally and externally. Apply by 29 April 2019. Read more

The Access Project - Volunteer Coordinator

This is a varied role that combines coordination of the volunteer recruitment and training process in London with data management and excellent administration of the volunteer journey from expression of interest to matching with a student. You will be instrumental in helping the small but busy team reach its targets for recruited and trained tutors. Apply by 9am Monday 29 April 2019. Find out more

Olympic Park - Customer Services & Volunteer Manager

Competitive salary
ENGIE are recruiting a Customer Services & Volunteer Manager to be based in Queen Elizabeth Olympic Park, London E20 2ST. This is on temporary fixed term contract for 11 months. The role is part time working 20.25 hours per week. 

You will manage the Information Point and Customer and Mobility Service volunteers team, provide administrative and marketing support to the Volunteer Management and give a welcoming, efficient, knowledgeable and friendly service. Find out more.
Our next ebulletin comes out on Thursday 3 May 2019. If you want us to include a short article relevant to other volunteer involving organisations in Tower Hamlets, please email by Friday 26 April 2019.

Copyright © 2019 Volunteer Centre Tower Hamlets, All rights reserved.

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