RIDOH Provider Advisory
March 26, 2020

COVID-19 Telemedicine Insurer Grid and Provider Update Call Recap

Effective March 18, 2020, Governor Raimondo signed an Executive Order directing health insurers to follow previously announced instructions to cover visits conducted over the phone and online during this crisis. This order for an expansion of Telemedicine coverage applies to primary and specialty care, as well as mental and behavioral healthcare. Insurance plans are updating policies to coincide with the Executive Order and this Telemedicine Insurer Grid reflects compliance with the current order. RIDOH is grateful to the volunteers who compiled it.

March 25, 2020 Call Recap and Recording
Thank you to those who were able to join the call yesterday, March 25.
We will be holding these calls regularly on Wednesdays at 12:30 p.m. in order to share important updates on COVID-19, including testing, with the provider community. The next call will be Wednesday, April 1 at 12:30 p.m. We will share call details with you when we have them.

For those who would like, we’ve included an audio recording of the call. NOTE: Please skip past the first five minutes of the recording to get to the beginning of the meeting.
An overview of the topics discussed on this call were:
1.      Epidemiology Update
2.      New Announcements (General)
3.      OHIC Updates
4.      Clinical Topic Updates
5.      Provider Advisory: Duty To Isolate
6.      Provider Advisory: Off-label prescribing
7.      Provider Advisory: Respiratory Clinics
8.      Provider Advisory: Duty to Isolate
9.      OHIC Updates
10.    Q & A

A few notes about the recording:
Please note that this recording is informational only. You should always check the most up-to-date, written information from RIDOH for accuracy. Information can become out of date very quickly.

How to contact us:
RIDOH COVID-19 Website:
Provider Info Line: 401-222-2577. After hours: 401-276-8046.
Provider e-mail:
Provider Advisories:  (Scroll down and you will see “Advisories” on the left).
Rhode Island healthcare providers

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