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Visitors from areas with higher incidence of coronavirus

There is Welsh Government guidance available on taking all reasonable measures to minimise risk to exposure of Coronavirus and this includes detail relating to visitors to accommodation and other businesses.

Premises that are in a position to do so may wish to consider their approach to accepting guests from areas/regions where incidence is higher. Many types of premises, such as hotels and other accommodation providers, will have discretion to refuse admission to people, and are likely to have advance information on the home address of upcoming visitors.

Any legal obligations with regard to individuals residing in areas of higher incidence will be on those individuals. For example, where restrictions on making overnight stays are placed into law for residents within a certain area, it will be those residents who will be responsible for abiding by the law. There will be no legal obligation for accommodation providers outside an area where travel restrictions are in place to check whether guests are resident within that area, or to enforce the law by turning people from that area away. They should not, however, knowingly accommodate people who are acting in breach of the law.

We encourage all accommodation providers to consider their approach towards guests who may come from areas experiencing lockdown restrictions or other areas of high incidence. Accommodation providers may wish to communicate to all customers with existing bookings, reminding them of the law and giving them a chance to cancel or postpone their bookings.

All managers of premises are recommended to consider what their approach will be. It is also recommended that the approach allows individuals a right to discuss their particular circumstances before a final decision is taken to refuse admission.

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