In This Issue: Patient Engagement & Project Spotlight
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“If you change the way you look at things, the things you look at change.” – Wayne Dryer

Why Patient Engagement Really Does Matter and Why So Many People are Getting it Wrong

We really like and recommend reading the following blog by Doctor Rob Lamberts: click here. Hospitals in America must evolve from a business and reimbursement model of "sickcare" to a model of true "healthcare." Dr. Lambert’s view on Patient Engagement shows one of the ways that we as planners, designers, constructors and practitioners of healthcare are missing an opportunity to transform our philosophies of care. He points out that caregivers are reimbursed for documenting medical records and not communicating them. This is a very profound and relevant notion to us.

In the healthcare architecture, engineering and construction business, our process for delivering projects used to be quite similar. We asked questions about space needs, documented them and offered building solutions. Essentially, we gave them a pill and sent them home. We never engaged or challenged our clients to help change the way they performed care. We didn't help them get "healthier.” The difference between simply interfacing with a patient or client and communicating, collaborating and learning from our patients and clients is really pretty subtle, that is, until you take some time to think about it.

Full Blog Post

PROJECT SPOTLIGHT:
Aspirus Memorial Health Center
Medford, WI

IMAGINE a leadership team that empowered end users to voice their expectations and truly took them to heart.

IMAGINE taking the time during pre-design to form innovation teams that completely transform the patient experience and operational processes before spaces were ever designed.

IMAGINE every member of the design-build team functioning as a single company with a common goal and no competition for profit or recognition.

IMAGINE a field site where all construction team members were friends, looking out for the interest of the owner and each other, applauding successes and collectively solving challenges.

Miron Construction was selected in 2012
by Memorial Health Center to do exactly that.

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Langlade Hospital – Innovating Patient Care


Watch as Miron Construction helps Langlade Hospital envision what they want their hospital to be through the use of Rapid Access Prototyping Innovation.
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Miron Construction Co., Inc., the
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was named Contractor of the Year by ENR Midwest.
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