New Crisis Information Management Training Course in Berlin
ICT4Peace Foundation

New Crisis Information Management Training Course in Berlin

1 November 2013, Geneva, SwitzerlandFolke Bernadotte Academy (FBA), Zentrum für Internationale Friedenseinsätze (ZIF) and ICT4Peace Foundation will conduct a new Crisis Information Management Training Course which will be held in Berlin, Germany from 24 November to 1 December 2013, for which there are still some seats open.

The Course will teach Information Management practices in Crisis, including Peace and Humanitarian Operations. More details can be read here, including enrolment fees and application procedures. 
Course Description
Efficient and timely provision of Shared Situational Awareness (SSA) and Crisis Information Management (CIM) are essential to enable effective decision-making in Multi-dimensional Peace Operations and are a prerequisite for effects-based operations and the comprehensive approach, founding principles of the United Nations and African Union integrated mission planning processes.
Ultimately, successful integration and coordination requires a high degree of sensitivity to the interest and operating cultures of a broad set of actors, and efficient and appropriate Information Management (IM).

The role of CIM in Peace and Humanitarian Operations is the provision of SSA, allowing decision-makers to make accurate and appropriate decisions in crisis situations - whether humanitarian or conflict based - using information collected from a variety of military, police and civilian sources. CIM is performed by civilian, military and police peacekeeping personnel, which requires increased cooperation and coordination amongst these institutions. In addition, modern Information and Communication Technologies (ICTs) including social media (Twitter, Facebook) and crisis mapping and crowd sourcing have become essential tools to support CIM.

This course provides an overview of CIM. The course will look at the process of CIM itself, from data collection, through data processing and analysis to information dissemination and look at the cutting-edge platforms and tools now in use, within and outside the UN system. An interactive simulation exercise will accompany the entire course and will allow participants to practice and apply the theories discussed in the different modules.
Although this course is centered on the UN system, the role that CIM can play in the process of informed decision-making and the activities that an information manager undertakes can apply to a much wider context.

This course was developed in cooperation with ICT4Peace Foundation, Folke Bernadotte Academy (FBA), Crisis Management Center Finland (CMC), Crisis Management Initiative (CMI), the Cairo Regional Centre for Training on Conflict Resolution and Peacekeeping in Africa (CCCPA), the African Peace Support Trainers’ Association (APSTA) and ZIF.

All lectures and classroom discussions will be in English.
Course Coordinator and contact person on behalf of ICT4Peace Foundation, Folke Bernadotte Academy and ZIF is Brigitta von Messling, ZIF (

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Download a report on the use of Information and Communications Technologies for peacebuilding (ICT4Peace), with a Preface by Kofi A. Annan, former Secretary General of the United Nations here
An updated version of this report, with critical analysis on current policies and practices of ICTs in peacebuilding and crises was published in early 2011. Published in collaboration with the Berkman Center for Internet and Society at Harvard University and GeorgiaTech, Peacebuilding in the Information Age: Sifting Hype from Reality can be read here
ICT4Peace Foundation
ICT4Peace took root with pioneering research on the role of ICTs in preventing, responding to and recovering from conflict in 2003 and lead to the adoption of Paragraph 36 by the World Summit on the Information Society (WSIS) in Tunis in 2005 which recognises “...the potential of ICTs to promote peace and to prevent conflict which, inter alia, negatively affects achieving development goals. ICTs can be used for identifying conflict situations through early-warning systems preventing conflicts, promoting their peaceful resolution, supporting humanitarian action, including protection of civilians in armed conflicts, facilitating peacekeeping missions, and assisting post conflict peace-building and reconstruction".
The ICT4Peace Foundation works to promote the practical realisation of Paragraph 36 and looks at the role of ICT in crisis management, covering aspects of early warning and conflict prevention, peace mediation, peacekeeping, peace-building as well as natural disaster management and humanitarian operations. 
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