Client Spotlight: PHLP Secures Transportation to Client's Life-Saving Treatments
For many low-income Pennsylvanians, the elderly, and persons with disabilities, accessing transportation to get to medical appointments is a challenge. Many face hardship in getting to the doctor’s office for medical treatment.
“Ellen,” a 70-year-old woman from Delaware County with Medicare and Medical Assistance (Medicaid), had been receiving dialysis and cancer treatment. She relied on the Medical Assistance Transportation Program
(MATP) to get treatment in Philadelphia. One day her county’s MATP program called, telling her they could no longer transport her to treatments because her medical appointment was too early! She had to be there at 7 am and their trips didn't start until 7:30 am. Ellen was unable to change to a later appointment, leaving her with no way to get where she needed to be.
PHLP contacted Delaware County MATP on Ellen’s behalf, asking about taxis or other options, but the county explained that they did not provide taxis and that there was nothing they could do. PHLP contacted the MATP Program Manager with the Pennsylvania Department of Public Welfare (DPW) and advised him that Ellen’s rides were terminated without proper written notice and that MATP was unwilling to find alternative transportation so she could access care. After PHLP’s intervention, the Program Manager contacted the Delaware MATP and directed them to provide a taxi to get Ellen to her appointments at 7 am.
Ellen was relieved that she no longer had to stress about how to get to her appointments on time. She called to thank PHLP for helping to secure transportation, and we are appreciative that she can continue receiving the life-saving dialysis and cancer treatment she needs.
PHLP Releases Health Choices Guide
PHLP, in partnership with the Pennsylvania Office of Rural Health
, released a new guide to HealthChoices, the mandatory managed care program for individuals with Medicaid coverage. Written for consumers, this guide describes how the HealthChoices program works and how consumers can get their needs met. It provides information about the HealthChoices zones, choosing a plan, appealing denials of service, and using the Medical Assistance Transportation Program (MATP). The complete guide can be found here
PHLP Testifies About Long Term Services for Persons with Intellectual Disabilities
This month, Senior Attorney David Gates testified before the Pennsylvania House of Representatives' Human Services Committee on managed long term services and supports for persons with intellectual disabilities. PHLP suggested ways Pennsylvania could adopt a managed care model. PHLP's list of recommendations can be found here
Follow @PAHealthLaw on Twitter for Latest Updates
If you look forward to the “What We’re Reading” section of our monthly eNews, you can now get more frequent updates on our Twitter account! PHLP will post resources recommended by our staff, articles related to the work we do, and links to our own publications as they are released. Just follow the Twitter handle @PAHealthLaw
to stay up-to-date with our most current news and releases.
PHLP Needs Your Help for Giving Tuesday
PHLP is participating in Giving Tuesday
, a day to celebrate generosity and encourage fundraising and volunteerism. We encourage you to use the hashtags #GivingTuesday
on Twitter to share your story of giving and to follow how local organizations are giving back to their communities.