Helping Seniors Navigate the Aging Waiver Process
Navigating Medical Assistance can be confusing for aging Pennsylvanians. Viola, a 64-year-old Philadelphia woman, is representative of older adults we help; adults who want to stay in their homes as long as they can; adults profiled recently in the Philadelphia Inquirer article, “Aging in Place” (see “What We’re Reading”). Viola applied for an Aging Waiver, which allows older adults to receive skilled care and personal care assistance in their homes instead of going into a nursing home. Over the course of three months, she was unable to get a clear answer on the status of her application, and many of her messages were left unanswered. Frustrated from receiving the run-around, Viola reached out to PHLP.
PHLP worked tirelessly in search of Viola’s missing paperwork. Working with the Philadelphia Corporation for Aging (PCA), Maximus, and the Office for Long Term Living to locate the application, PHLP was able to secure a follow-up appointment for Viola. She was quickly approved for the Waiver, allowing her to take full advantage of her benefits and her independence.
To help clients like Viola, please consider making a donation to PHLP today.