Preserving Access to Life-Saving Treatment for Drug & Alcohol Addiction
Untreated addiction to controlled substances often leads to deadly consequences. That’s why PHLP quickly acted to secure care for “Rosemary,” a woman seeking inpatient treatment for her drug and alcohol addiction.
Despite being insured through Medicaid, Rosemary faced significant (and unnecessary) challenges securing treatment after she moved from one Pennsylvania County to another. Despite repeated attempts, Rosemary could not get her old County Assistance Office (CAO) to close her Medicaid file so a new one could be opened in her new county and she could be assigned a new behavioral health insurer and continue drug and alcohol treatment.
To make sure Rosemary’s treatment did not stop, PHLP contacted an addiction treatment provider in Rosemary’s new county to assess and admit Rosemary while we continued to work on the insurance problem. Thankfully, a willing provider immediately stepped up. Rosemary was assessed for inpatient treatment, determined eligible, and quickly admitted. Meanwhile, PHLP’s persistent intervention with CAO officials got Rosemary’s Medicaid closed in the county she left and opened in the county where she now resides.
A week later, PHLP received a touching and emotional message from Rosemary thanking PHLP for all our help and letting us know she was still in treatment.
To help clients like Rosemary, consider a donation to PHLP today.