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Client Alert #44 MacOS 10.13.1 High Sierra Update 
Client Alert #44 MacOS 10.13.1 High Sierra Update 

Please read this entire alert!

On September 25th, Apple released the latest version of their new operating system for Macintosh computers. Dubbed “macOS High Sierra,” 10.13 is touted as having dozens of new, exciting features. As before, Apple is offering the operating system for free through the online App Store. With the release of 10.13.1 late last week, we feel that High Sierra should be stable enough for many of our clients to adopt. However, read on for potential issues that may affect you.

In terms of new features, there are many, but some of the most compelling are:

  • Mail: The app takes up less storage space, and search is smarter.
  • Photos: More powerful editing tools in Photos, as well as support for editing in photos in third-party apps like Photoshop. The new Photos also features improved projects and more third-party printing options.
  • Safari: Prevent websites from tracking your web browsing across sites. Customize Safari settings for each site you visit, like page zoom level, location services, notifications, auto media playback, and content blockers. Set Safari to automatically use reader view for every web article that supports it, so you can read pages without ads, navigation, and other distractions.
  • Notes: Pin frequently-used notes to the top of the list. Format notes with to-do lists, tables, and more.
  • iCloud Drive: Share files with other people from iCloud for collaborative work, not unlike Dropbox.

Apple has made upgrading to macOS High Sierra a straightforward and relatively simple process. However, potential problems could arise.

Specifically, we know about these issues:

  • Upgrading a computer acting as a server (even if it's "peer to peer" file sharing) will likely cause issues with file access that will be difficult to resolve quickly, due to Apple’s new file system.
  • Various compatible printer and scanner drivers are not available yet (most Sierra drivers work fine, but some might not).
  • Microsoft has said that Office 2011 will not be supported, and there will be no more updates.
  • Certain installation issues where the installer won't run, or post-install errors occur.
  • Some applications have not announced compatibility yet. You can take a look at here to check on any specific applications you might have concerns about.
Because of these potential pitfalls, and because it’s always much more difficult to resolve these problems after an upgrade has already occurred, we recommend that we be involved with the transition to any major operating system upgrade. This is even more important with this upgrade than usual, due to the change in the underlying file system to APFS.

Our best practices upgrade method verifies the integrity of your system while giving it a tune up, confirms the status of backups, and ensures that all your third party applications are up-to-date and compatible with the new environment. Additionally, we’ll bring a copy of the latest version of the High Sierra installer to use, shortening the time of the install, and allowing you to start enjoying the benefits of High Sierra sooner.

So give us a call to discuss your plans for moving to High Sierra. As always, please contact your Call Andy! engineer before making any major change such as an OS upgrade, or new hardware. We can certainly answer all your questions and, if necessary, help you to successfully make the move to this new Mac experience.

And, as always, thank you for your continued reliance on us as your Mac IT resource.


AndyDerekEric, Kat & the CA Helpdesk team
Copyright © 2017 Call Andy! Macintosh Consulting, All rights reserved.

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