Happiness and Harmony Happen Here
Becki & Maggie would like to thank all our guests who nominated us for the Customer Service Award of the Year. We won the award a couple of weeks ago with a flood of nominations and we couldn't be happier. Together with the award we also won a $1,000 advertising package.
Article in 'The Weekender' who sponsored the award.
Did we give you outstanding customer service during your stay with us? If so then The Weekender would like to hear from you for their monthly finalists and the Customer Service Business of the year Award which will be announced in February next year. Please send an email to firstname.lastname@example.org. Trip Advisor is used by a lot of our prospective guests who are looking for accommodation...Please give us a review. Click Here.
We were approached by 'The Mother's Day Classic' to donate a one night accommodation package as a prize for participants who registered online for the Denmark event. We were proud to be able to do this. So register online and walk to raise money for Breast Cancer Research and you could be the lucky winner of this
Last weekend we had a rare free Saturday so we headed off to Denmark, a favourite place of ours. We had a very tasty platter at 'The Lake House' and enjoyed a glass of 'He Said She Said' wine.
For details on what was on this delicious platter, check out our blog on the webpage.
Denmark is a fabulous food and wine region. The rugged coastline, beautiful beaches, inlets, rivers, towering karri forests make Denmark the perfect place to spend a day. After our lunch we headed to Ocean Beach where we spent time watching the kite surfers, waves and people on the beach. The sky and the water were a brilliant blue colour and it was nice to be outdoors smelling fresh sea air.
HideAway Haven is becoming the accommodation of choice for out of town guests attending weddings. And why not? With full length wardrobes and mirrors, make up lights in the bathroom, iron & ironing board you can look your very best. Just ask Sarah & Claire
Don't they look stunning?
Belief, Belonging and Behaviour
Becki & Maggie attended a BE Biz Presentation at the Albany Entertainment Centre which gave us some ideas how to approach our marketing in a different and unique way. We learnt that ' The modern customer is smart and tech-savvy. But emotion is still what makes them tick.' 'For your customers to be loyal to you, you need to BE something for your customers' Its about finding our beliefs and putting them into words. So we spent some time working out what this meant for us both personally and for our business. We decided on 'Happiness and Harmony Happen Here'.
HideAway Haven ~ Luxury Accommodation in Albany now have 3 special Pamper Packages available. Something to suit everyone. Girls GetAway @ HideAway, Babymoon Pamper, and Couples Romantic Weekend. All the services will be provided by talented professionals in Albany. For more information Click Here - Pamper Package
What's on in Albany?
A month of Sunday's at Oranje Tractor Wines from 4.00 - 7pm Just 10km from the Albany CBD. Join them for a glass or two of wine, in the relaxed surrounds of the potager garden. Food available for sale or bring your picnic. Free Concert!!
Saturday April 16 anglers will compete in the annual Great Southern Ocean Spectacular. Witness the excitement of the weigh in from 4pm.
Albany Community Care Centre are having their annual Fete, April 16th 10am- 2pm. garage sales, cake stall, raffles, chinese lunch, plants, woodwork, crafts, chocolate wheel.