"Alert When Available" to Keep Up With Busy Colleagues

In a fast-paced working environment, it can be difficult to get a hold of busy colleagues who spend the day jumping from one call to the next.  Do you need to get in touch with a contact whose line is currently busy?  With the "Alert When Available" feature, you can choose to be automatically notified when the contacts you select go from busy to free.  (Please note that the "Alert When Available" feature is only accessible to users with Professional, Agent, Supervisor and Operator licenses.)

To Alert When Available:
1.       In ShoreTel Communicator, Right Click on the contact you'd like to set an alert on
2.       Choose Alert When Available from the pop-up menu

Having trouble?  Don't hesitate to contact us! (914) 761-1313 or support@select-tele.com.

Simple Call Conferencing

Whether you use audio conferencing every day or only on occasion, ShoreTel's simple web- or Outlook-based call conferencing solution makes setting up conference calls a snap.  With a click of a mouse, you can use ShoreTel's intuitive interface to generate all of the information necessary for participants to join the call.  Contact Select Telecom for more information about conference calling solutions.

View more information about ShoreTel products on Select Telecom's ShoreTel page.