Request Features with ShoreTel Suggestions

Is there something you wish you could change about your ShoreTel system or a feature you wish was available?  Now's your chance to tell ShoreTel's Product Management team directly!  The newly released ShoreTel Suggestions portal allows you to post suggestions for improving the ShoreTel UC system, including ShoreTel Communicator, phones/hardware, etc., which will be read by the actual people who design updates to the ShoreTel system.

To submit an idea for ShoreTel Suggestions:
1.       Access the portal at 
2.       Enter your username and password and select Log In.  (Note that you'll need to click the Create Account link to make a new account if you don't have one already, and will need to wait  up to 1 business day to receive an email approval from ShoreTel before you can login.)
3.       Under the Communities section, select Customer Community
4.       In the Share Ideas box, type a few keywords about your idea and press Go
5.       Search results will appear below.  If your idea has already been submitted, select the idea and then click the Green Up Arrow to vote it up.  If your idea does not exist yet, select the Orange Add + button, fill out the submission form, and select Submit.
6.       Check back in a few days for an Official Response from the ShoreTel team.  In the meantime, browse existing suggestions (check the left sidebar for Categories and Top Ideas)  and vote them up or down to weigh in on what features you think should be added!

Having trouble?  Don't hesitate to contact us! (914) 761-1313 or

Mobility for iPad

Turn your iPad into a mobile phone with all the features of your ShoreTel desk phone.  Query the directory, make/receive/transfer calls, setup voice conferences, view presence of your contacts, even send instant messages!  The new dedicated ShoreTel application for iPad is free for any users with a Mobile Access or Professional Access license.  Contact Select Telecom for more information about Mobility for iPad.

View more information about ShoreTel products on Select Telecom's ShoreTel page.