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Change Voice Mail Playback Device

Sometimes (in your office) it might be convenient to play a voice mail out loud over your computer speakers, but other times (in a conference room or other public setting) you may prefer to keep the contents of a message to yourself.  Did you know that ShoreTel gives you the flexibility to choose to play your voice mails over either your computer speakers, or on your desk or mobile telephone?  (If your calls are being forwarded to another phone, such as your mobile device, selecting the telephone playback option will automatically play your message on the forwarded device!)  Check out this week's tip to learn how to designate your preference.

To Select a Playback Device:
 1. In ShoreTel Communicator, click Windows > Voice Mail
 2. On the Playback bar, click the Playback Device Icon in the bottom left corner
 3. Select one of the following options:
     a. Play via Telephone - play to your desk phone, or to where your calls are being forwarded
     b. Play via PC Speakers - play over your computer's speakers
Having trouble?  Don't hesitate to contact us! (914) 761-1313 or

ShoreTel Web Dialer

The ShoreTel Web Dialer extension enables you to dial any phone number displayed in your web browser with just a click of the mouse!  No more memorizing digits or copying/pasting into Communicator - simply click on the phone number hyperlink to dial.  Contact Select Telecom to learn more about ShoreTel Web Dialer.
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