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April 19, 2022

CGR to Create a Community Indicators Website for the Town of Brookline, MA
CGR will develop a new online community data hub for the Town of Brookline, MA via an engagement with the Brookline Community Foundation. The project will include 50 indicators focused on quality of life and community well being. This site will be the third indicators website CGR has developed in Massachusetts in the past 6 years. A leading resource of online community data, CGR has created more than a dozen community indicators websites for local areas stretching from Essex County, MA to the state of Arkansas. These projects help leaders and stakeholders better understand how their communities are faring across sectors (Health, Education, Human Services) and present data in a broader context, with comparison areas and the nation. Communities use them to prioritize and drive action to solve problems, and a wide range of users can easily find, analyze and use data relevant to their projects and concerns.

CGR Completes Operations Study in Lancaster, NY

CGR recently completed an operations and staffing study with the Village of Lancaster in Erie County, NY. The Village Board of Trustees sought an independent assessment of the Village’s operations to help the Board set priorities during its annual budget process. CGR’s local government team analyzed budget and staffing data, reviewed Village policies, gathered benchmarking data, and interviewed Village leaders, department heads and staff.

Recommendations focused on shoring up staff to manage the substantial workload in the Clerk-Treasurer’s Office; improving overall asset management and capital planning in the Village; developing a succession plan for the Department of Public Works; and clarifying Village policies and procedures related to the Fire Department. The Village is already in the process of implementing changes recommended in the report.

CGR thanks the Village of Lancaster for the opportunity to work together to improve services to Village residents.

Full Report

CGR to Present at the New York Conference of Mayors (NYCOM) Annual Convention
CGR staff will be exhibiting and presenting at NYCOM's 2022 annual convention, May 4-6, at the Sagamore Hotel in Bolton Landing. CGR Associate Principal David Riley will participate in a May 5 session with Corning City Manager Mark Ryckman, exploring the Council-Manager form of local government. This model combines the political leadership of an elected board with the managerial experience of a professional manager. While this structure is common elsewhere in the U.S., it is less so in New York State. The session will explore the history of this model, how it functions, and how the roles of the Council and Manager continue to evolve. Learn more about the NYCOM convention at:

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