What We're Reading (So You Can Use It)
6 Unforgettable Lessons from the Southwest Airlines Social Media Crisis | Medium
If [your] organization has a presence in an online venue — even it it’s usually just marketing and communications content — customers will expect to be able to communicate with [you] on that venue in a crisis scenario.
Is Anyone Actually Measuring Their Social Impact? | Forbes
Impact isn’t just measured with numbers; it’s also measured by changes in the feelings of the people being helped, and hearing them express the difference your programs make in their lives because.
AI Helps You Write Email People Will Actually Read | WIRED
Respondable analyzes your messages as you write them, predicts how likely they are to get a response, and then suggests ways you can improve them. If your subject line it too terse, for instance, or the email’s tone seems rude, it will tell you.
Mission Haiku: the Poetry of Mission Statements | Nonprofit Quarterly
Your organization’s mission statement deserves to be elegant, precise, and even poetic because these words embody the reason your nonprofit exists.
The Ultimate Guide to Gmail Productivity | Fast Company
25 tips, tricks, and time savers to help you get organized, focus, and more.
Cut Out Your Nonprofit's Communication Clutter | Nonprofit Hub
When everybody doesn’t need to be involved, it’s a time suck. But it goes beyond that; effective communication is vital at your nonprofit organization. And if you have clutter getting in the way of your real message, it’s detrimental to the cause.
4 Data-Backed Strategies for Writing Email Subject Lines that Get Opened | Fast Company
An unexpected finding was the use of capitalization. When senders use title case—for example: Subject-Line Story versus subject-line story—emails had a higher open and reply rate.
Slack! A Guide for the Old and People Who Work with Them | M+R
Oh, I can hear you saying this sounds silly and unnecessary. You are wrong. Our company is stronger, more collaborative, and more supportive because of Slack. That’s the kind of company I want to work for. Doesn’t everyone?
The Future Belongs to the Trustworthy | LinkedIn
Your professional skills and knowledge are no longer the key deciding factors. Your manager and your company want to know something about how and through whom you increase your knowledge.
Do Your Friends Actually Like You? | The New York Times
Recent research indicates that only about half of perceived friendships are mutual. That is, someone you think is your friend might not be so keen on you.
Tristan's Three Things for Fun
- The best thing you'll click on today (seriously): BEST. RESUME. EVER.
- Which D-list celeb does your state Google the most? Come on Hawaii, Tila Tequila?
- The best memes from the Olympics.
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