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Customer Water Use Down 22 Percent Overall for 2015!

We asked Ventura Water customers to cut their water use by 20 percent and they not only rose to the challenge - they beat it by conserving 22 percent on average for 2015!
Thank you for your continued commitment and responsiveness during this unprecedented fourth year of drought. New figures show that customer water use for 2015 was down 22.02 percent from 2013, which exceeded our 20 percent mandatory conservation target. We applaud our customers for being especially conservation-minded during the hot, dry months of May-October when monthly  water usage is typically the highest.
Remember: despite the recent rains, Ventura remains in a Stage 3 Water Shortage Emergency, requiring customers to maintain the 20 percent reduction. It is too early to tell whether or not additional rain and snowfall will put the State in the position where the mandated restrictions are no longer necessary, or could be further tempered. See the State’s extended emergency regulation details here.

Ventura Water offers free water conservation aids and on-site commercial and residential water surveys to help our customers save water. Use the New Water Calculator tool to help schedule your irrigation timers more efficiently. Learn more by clicking here. Please contact Customer Care at or call (805) 667-6500 to schedule a water conservation survey.

Water Commission to review
Net Zero Policy 

Over the past century, Ventura residents have invested in our extensive water and wastewater systems and infrastructure. As new homes, businesses and industries join our community, it is important that the impact on our water supply and wastewater capacity is fully understood, appropriately and fairly assessed, and designed and constructed to support a thriving community. City policy requires that all new developments fund the costs associated with their impact on the water and wastewater systems.   
In January 2015, the City Council appointed a seven-member Water Commission to review and make advisory recommendations regarding water policy, one of which is a water dedication and in-lieu fee requirement, otherwise known as Net Zero.
What is Net Zero? The goal is to ensure that new developments are “neutral” to the water supplier’s system. Net Zero water policy proposes to require new developments with intensified water use or demand to offset the demand through conservation, increasing the existing supply, or adding new supply through physical water or monetary contribution to develop new water supplies.
Net Zero policy seeks to best assess new development impacts on the stability of our water supply, while not discouraging development that sustains our economy and quality of life. The Water Commission and City staff having been working diligently to develop a policy and fee structure to maximize future water efficiency, smart growth and economic vitality. 
What’s next? City staff is finalizing the draft ordinance for the Water Commission to review in January, to be followed by a formal recommendation by the Water Commission at its February meeting. The Water Commission’s recommendation will be presented to City Council for approval this spring.    
The Water Commission’s next meeting is Tuesday, Jan. 26 at 6 p.m., at the City Hall Community Meeting Room. For more information on Net Zero policy and Water Commission meeting agenda items, visit and click on Water Commission Meetings.

Ventura Water Offers New $75 Washing Machine Rebate

Start 2016 off right with a new, more water-and-energy efficient washing machine – and a $75 rebate from Ventura Water!
Now is a good time to replace your old washing machine with a high-efficiency model that uses less water and less energy. Visit our website for details, instructions and a list of washing machines that qualify. Learn how you may also qualify for a washing machine rebate from Southern California Gas Co.

When it’s Raining, Give Your Sprinklers a Break!

Reminder to all Ventura Water customers: Please do not water 48 hours before and after a measurable rain event, and also don't forget to shut off your irrigation controllers during rain events too! The State Water Resources Control Board has adopted an expanded emergency regulation as California faces a fifth year of historic drought, and watering during or with 48 hours after a rain event is among the new prohibitions.
Prohibited water use in California:
  • Washing down sidewalks and driveways
  • Watering outdoor landscapes in a manner that causes excess runoff
  • Washing a motor vehicle with a hose, unless the hose has a shut-off nozzle
  • Operating a fountain or decorative water feature, unless the water is part of a recirculating system
  • Irrigating turf or ornamental landscapes during and 48 hours before and after measurable precipitation
  • The serving of drinking water other than upon request in eating or drinking establishments
  • Limit outdoor irrigation of ornamental landscapes or turf with potable water to no more than two days per week between 6 p.m. and 9 a.m.
  • Operators of hotels and motels shall provide guests the option of choosing not to have towels and linens laundered daily

Schedule a FREE Tour of the VenturaWaterPure Demonstration Facility Through Spring 2016

Learn how advanced water purification technology is part of Ventura Water’s sustainable future by taking a free, in-depth tour of Ventura’s new VenturaWaterPure Potable Reuse Demonstration Facility through the spring of this year.
Tours are held every Saturday from 9-11 a.m. for up to 20 people per tour. 
We will accommodate private groups interested in weekday tours with advanced notice. This tour offers a great opportunity for science teachers to bring students on a field trip, for club members to learn something new, and for environmental groups, non-profits, public works employees and others to learn about innovative potable reuse purification technologies.
Please sign up by visiting, or call (805) 677-4131. 

VenturaWaterPure is a pilot project for the City of Ventura, which is investing in safe and sustainable ways to meet long-term water supply demands by expanding the use of recycled water. Ventura currently provides recycled water from the Ventura Water Reclamation Facility to two golf courses and landscape irrigation in the Ventura Harbor and Olivas Drive areas. Adding “potable reuse” purification technologies at the Ventura Water Reclamation Facility will extend Ventura’s use of local water sources - a proven, drought–resistant, locally developed and reliable way to be smart about water reuse.

Capture El Niño Rains with a
Rain Barrel or Cistern

With heavy rains predicted through spring, plan to capture some of that rainwater by investing in a rain barrel or cistern! You can use your harvested rainwater for many non-potable household water demands like watering potted plants and washing your car, grill or windows.

Ventura Water and the City of Ventura Environmental Sustainability Division, in cooperation with Smith Pipe & Supply, are pleased to offer Ventura residents a Channel/Bushman 50-gallon rain barrel at the discounted price of $45 plus tax ($92 retail value). Present this voucher at Smith Pipe & Supply, 3060 Sherwin Ave. in Ventura to receive the discount on up to two rain barrels per customer or residential address. Please bring proof of your City of Ventura residency, such as your Ventura Water or other utility bill. These rain barrels are for non-potable water use only and the program is subject to availability. Click here to learn more, or to download the voucher, click here.

Click here to learn more about rainwater harvesting.

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Dear Valued Customer,

As we begin 2016, Ventura Water has accomplished many goals with our customers’ help so let’s take a moment to celebrate. 
  • Conserved Water During the Fourth Year of Drought: The whole community embraced water use efficiency and we reduced water use by 22 percent compared to 2013. 
  • Over 300 Customers have Participated in the Water Wise Incentive Program: Stay tuned to how the incentive program will be enhanced in 2016.
  • Improved Water Quality: The operators worked diligently to install aeration devices at the Avenue Treatment Plant to improve water quality as drought conditions persisted. The community’s support during those water quality challenges made a trying time less difficult.    
  • Developed a New Water Well: A new drinking water well went into operation to allow the City to produce its full allocation of groundwater from the Santa Paula Basin. 
Explored New Water Supplies: The installation of the VenturaWaterPure Potable Reuse Demonstration Facility was a project above and beyond the daily operations of treating 8 million gallons a day of wastewater. Over 600 adults and children have visited the facility. Take the time to learn more and sign up for a free tour. Please sign up by clicking here.

Thank you for your continued support and we look forward to what we can accomplish together in 2016.  


Shana Epstein,
ura Water General Manager

Stakeholder Forum Thursday Jan. 28, Public is Welcome: Upper Ventura River Basin Groundwater Sustainability Agency Formation Committee
When & Where: Thursday, Jan. 28, 6-8:30 p.m.

Location: Oak View Community Center, 18 Valley Road, Oak View

A public stakeholder forum is being held to provide an opportunity for interested stakeholders to learn more about the Sustainable Groundwater Management Act (SGMA), the Groundwater Sustainability Agency (GSA), the Groundwater Sustainability Plans process, and to provide targeted feedback to the Upper Ventura River Basin GSA Formation Committee on its plans and proposed actions to become a GSA.
The five local agencies currently working together to form a GSA include the Meiners Oaks Water District, Ventura River Water District, Casitas Municipal Water District, City of Ventura, and the Ventura County Watershed Protection District. The initial outreach meeting held in April 2015 provided background and allowed the public an opportunity to discuss ideas and voice concerns about the formation of a GSA. The Jan. 28 meeting will dig deeper into the process and purpose of the SGMA and how stakeholders can participate in the future GSA. Participants can give feedback and input as well as ask questions and discuss any aspect of the GSA Formation Committee’s activities.
If you have questions regarding this new agency or would like to be on an e-mail distribution list for future updates on the agency formation, please call or e-mail Bert Rapp, General Manager, Ventura River Water District at 646-3403 or  

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