You are receiving this newsletter as a customer or interested reader of Pipeline, published monthly by Ventura Water, the City of Ventura's water and wastewater services provider.
Pipeline June 2013

Year 2 Rates Are Here

All customer bills received after July 1 will reflect the second year of rates for water and wastewater services as approved in May 2012. The City of Ventura and its residents own Ventura Water, and it is self-supporting from rates paid by our customers. Every dollar paid is invested locally to ensure that our community continues to have reliable, quality water services today and into the future. The rate increases are needed to keep pace with inflationary expenses, renew our aging pipelines and facilities, and growing regulatory and environmental compliance requirements.
bi-monthly sample bills July 2013

The charges on the bills will be prorated based on the number of days after July 1 in an average 60-day billing cycle. The recalculated bi-monthly residential wastewater charge, which also starts July 1, is based on the average water use during two full cycles for bills received last February through May.

The Estuary Protection charge, established last year, is increasing for all wastewater customers. To watch a video and learn how you can become involved in the planning process, visit

Visit for more information. Ventura Water values our customers and we thank you for your support.

You Are Invited to …

A Public Workshop to review a proposed ordinance and resolution establishing water dedication and in-lieu fee requirements for new and intensified development. The workshop is an opportunity for public feedback before the City Council considers the proposed ordinance at a Public Hearing on August 5, 2013 (tentative date). Visit for more information.

Date:         Wednesday, July 10
Time:         6 p.m.
Location:   Sanjon Maintenance Yard – Assembly Room
336 Sanjon Rd., Ventura

A Public Meeting to review and comment on Ventura’s triennial Water Quality Public Health Goals Report. As a water supplier, Ventura Water prepares a special report every three years for the public with specific information about the unregulated constituents detected in the water relative to Public Health Goals. Water Manager Omar Castro will present the report’s findings and answer questions from the community. Visit for more information.

Date:         Wednesday, July 17
Time:         6 p.m.
Location:   Sanjon Maintenance Yard – Assembly Room
336 Sanjon Rd., Ventura

Shana Epstein, Ventura Water General Manager

Dear Customer:

As time goes by, conditions change and fluctuate, or as we like to say in the water industry … they ebb and flow. This concept is exactly what Ventura Water is trying to convey with its new Comprehensive Water Supply Report. The document concludes that our water supply should be estimated by a high and low range. The high supply level represents all water rights/water contracts and water facilities on line and operational to capacity. The low supply level represents what could happen if existing facilities are constrained, or if different allocations from water sources are put into play.

In addition, as water efficiency improves, Ventura Water needs a mechanism to measure how well the community is doing and for future development to reflect those same levels by establishing projections based on the most current customer consumption.

So, by annually monitoring the City’s water supply portfolio and projected growth, which impacts water demand, the City’s goal is to improve development planning as well as to note when and how to create new water supplies. “New” water supplies can be created in many ways, from conserving water to developing further the City’s reclaimed water resources.

Thank you for continuing to partner with Ventura Water to ensure that our community has a trusted life source for generations.

Shana Epstein
Shana Epstein
Ventura Water General Manager

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