by Liana Kopp
As with the MARC, homeowners would come into the VRC without knowing what the process was or what to expect from us. However, on several occasions, we watched as homeowners would walk through the door tense and confused until they saw those of us they had worked with in the MARC. You could see through their body language and facial expressions that as soon as they saw ERT members they recognized that they felt more comfortable asking for help.
One woman who stood out the most for us was a woman we met at the MARC. She and her husband and their five young children tried to run for the basement when the tornado hit but the stair collapsed and they were unable to make it. Instead they had to cling to one another in the interior of the house to prevent the children from being sucked away.
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