The full conference agenda is now online. Here are a few of the session highlights:
Data Camp: Jumpstarting data-driven innovation for your organization and clients As more data is gathered and made publicly available, how can it be used to improve client services and your organization? This session is for anyone, even non-tech/data people, interested in what new services, technology, or strategies are available and how to use data to improve an organization’s work. Learn more.
Building the Legal Help AI Infrastructure: Taxonomies, Datasets, and Classifiers Artificial Intelligence (AI) holds huge promise for legal services and access to justice: helping people spot their legal issues, offering them the best resources, and assisting lawyers in triaging and serving clients more effectively. To achieve this AI-powered future, crucial infrastructure work needs to be done. In this session, panelists will describe the groundwork being done to create an ecosystem of AI-powered legal services. Learn more.
OMG! The Short and the Long of SMS and MMS Integrations Short code? Long code? Text message (SMS)? Multimedia message (MMS)? Concatenation? OMG! The experiences of three programs that sought to integrate text messaging, either with their statewide website or their case management system, will be shared in this session. Learn more.
Evaluation 101: Understanding, Designing, and Implementing Evaluation Methods and Practices within the Legal Aid Community There is a disparity between the nonprofit legal field and the utilization of evaluation methods and practices that are commonplace in other social service practice areas. The field of evaluation has developed systematic methods and approaches that can be used to inform decision-making. In this session, panelists will provide attendees with easy-to-implement evaluation methods and tools and share examples of evaluation methods successfully applied in the legal aid context. Learn more.
Older Adults & Technology: The Changing Landscape of Access to Justice for Seniors More than seven million seniors are living in poverty, and over half of senior households experience at least one legal problem in a year. Civil legal aid advocates need to maximize efficiency to best achieve justice for this underserved and hard to reach population. In this session, attendees will learn about the growing use of technology among older adults and advocates and how technology can improve legal services delivery to older adults. Learn more.
Accessibility Within Reach: Improving Website Accessibility When You Don't Have an Expert It is easy to become overwhelmed by accessibility standards and conclude that you can’t improve your website’s accessibility without an expert. However, there are free tools that can address your concerns! This session will help attendees learn how to use free tools to help assess basic accessibility errors; improve readability; find accessible color palettes; create accessible images, infographics, and videos; and learn how to find coding tutorials to make custom features on your site. Learn more.
Creating Inclusive Justice Ecosystems in Alaska and Hawaii: Developments in the Legal Navigator Initiative In 2019, the beta versions of online “justice portals” will launch in Alaska and Hawaii using natural language processing, machine learning, and other cutting-edge technology. Now dubbed Legal Navigator, the goal of these pilots is to bring together three key elements – technology, content, and community – to help all people with civil legal needs more easily understand their legal problem and find a path forward. This session will highlight the latest updates in the Legal Navigator initiative, including how Microsoft’s Inclusive Design process was operationalized in the design of the technology and content strategy. Learn more.