LSC's Tech Download Newsletter | January 2019
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Highlighting Innovation in Legal Aid Technology

An Insider's Guide to LSC's Innovations in Technology Conference – January 9-11 in New Orleans

LSC's annual technology conference brings together technologists, legal aid advocates, court personnel, academics, and other professionals to exchange ideas and explore innovative ways of using technology to expand access to justice and high-quality legal representation for low-income people. 

This edition of LSC's Tech Download focuses on the upcoming Innovations in Technology Conference taking place January 9-11 in New Orleans. The newsletter highlights information that will improve the conference experience and other tips for attendees as well as livestream information for those who cannot attend.

Learn more about the 2019 Tech Conference

Livestream Schedule

Can't make the conference? LSC will stream several sessions via Facebook Live. You can access the livestream throughout the conference by visiting LSC's Facebook page at http://www.facebook.com/LegalServicesCorporation

Below is the livestream schedule. All times are Central Standard. 
 
Wednesday, January 9
9:15 a.m.
Opening Plenary: Rapid Fire Tech Talks

10:30 a.m.
Data Camp: Jumpstarting data-driven innovation for your organization and clients

Ensuring Justice in a World of Artificial Intelligence and High-Tech Tools

1:45 p.m.
OMG! The Short and the Long of SMS and MMS Integrations

Practical Legal Services Applications of Artificial Intelligence

3:45 p.m.
Back through the Wormhole: The Future of Document Assembly

AI and Robotic Process Automation for Delivery of Access to Justice
 
Thursday, January 10
8:45 a.m.
Data and the Life of a Legal Problem: Using Data to Better Understand and Address Legal Needs

Older Adults & Technology: The Changing Landscape of Access to Justice for Seniors

10:30 a.m.
Building the Legal Help AI Infrastructure: Taxonomies, Datasets, and Classifiers

Plan on Progress: Reimagining the Online Triage and Intake System in Illinois

1:45 p.m.
A How-To Guide: Making End-to-End Pro Se Assistance Work

Limited Scope Services: A Core Part of 100% Access

3:45 p.m.
Evaluation 101: Understanding, Designing, and Implementing Evaluation Methods and Practices within the Legal Aid Community

Accessibility Within Reach: Improving Website Accessibility When You Don't Have an Expert

5:15 p.m.
Rapid Fire Tech Talks
 
Friday, January 11
8:00 a.m.
Toolsets that Anyone Can Use to Create Simple User-friendly Online Forms. No Coding Required!

9:30 a.m.
Content is King...If Your Users Can Find It 

Creating Inclusive Justice Ecosystems in Alaska and Hawaii: Developments in the Legal Navigator Initiative

11:15 a.m.
Managing Your TIG

Measuring Impact: An Analytics Framework for Civil Legal Nonprofits

Conference Highlights 

The full conference agenda is now online. Here are a few of the session highlights: 

Data Camp: Jumpstarting data-driven innovation for your organization and clients As more data is gathered and made publicly available, how can it be used to improve client services and your organization? This session is for anyone, even non-tech/data people, interested in what new services, technology, or strategies are available and how to use data to improve an organization’s work. Learn more.

Building the Legal Help AI Infrastructure: Taxonomies, Datasets, and Classifiers Artificial Intelligence (AI) holds huge promise for legal services and access to justice: helping people spot their legal issues, offering them the best resources, and assisting lawyers in triaging and serving clients more effectively. To achieve this AI-powered future, crucial infrastructure work needs to be done. In this session, panelists will describe the groundwork being done to create an ecosystem of AI-powered legal services. Learn more. 

OMG! The Short and the Long of SMS and MMS Integrations Short code? Long code? Text message (SMS)? Multimedia message (MMS)? Concatenation? OMG! The experiences of three programs that sought to integrate text messaging, either with their statewide website or their case management system, will be shared in this session. Learn more. 

Evaluation 101: Understanding, Designing, and Implementing Evaluation Methods and Practices within the Legal Aid Community There is a disparity between the nonprofit legal field and the utilization of evaluation methods and practices that are commonplace in other social service practice areas. The field of evaluation has developed systematic methods and approaches that can be used to inform decision-making. In this session, panelists will provide attendees with easy-to-implement evaluation methods and tools and share examples of evaluation methods successfully applied in the legal aid context. Learn more. 

Older Adults & Technology: The Changing Landscape of Access to Justice for Seniors More than seven million seniors are living in poverty, and over half of senior households experience at least one legal problem in a year. Civil legal aid advocates need to maximize efficiency to best achieve justice for this underserved and hard to reach population. In this session, attendees will learn about the growing use of technology among older adults and advocates and how technology can improve legal services delivery to older adults. Learn more. 

Accessibility Within Reach: Improving Website Accessibility When You Don't Have an Expert It is easy to become overwhelmed by accessibility standards and conclude that you can’t improve your website’s accessibility without an expert. However, there are free tools that can address your concerns! This session will help attendees learn how to use free tools to help assess basic accessibility errors; improve readability; find accessible color palettes; create accessible images, infographics, and videos; and learn how to find coding tutorials to make custom features on your site. Learn more. 

Creating Inclusive Justice Ecosystems in Alaska and Hawaii: Developments in the Legal Navigator Initiative In 2019, the beta versions of online “justice portals” will launch in Alaska and Hawaii using natural language processing, machine learning, and other cutting-edge technology. Now dubbed Legal Navigator, the goal of these pilots is to bring together three key elements – technology, content, and community – to help all people with civil legal needs more easily understand their legal problem and find a path forward. This session will highlight the latest updates in the Legal Navigator initiative, including how Microsoft’s Inclusive Design process was operationalized in the design of the technology and content strategy. Learn more.
Click here for full conference schedule

Conference Mobile Web App
 

LSC is offering a mobile app that allows attendees to manage their conference schedules easily. Attendees can log into their online conference schedule to create a personal agenda, add or update their profiles, connect with friends and colleagues, and more.

Visit https://lscitc2019.sched.com to get started.

General Information
 

Networking Events
Beyond the standard conference program, this event offers opportunities to network in informal affinity group sessions and dinners. The affinity group topics were selected using attendee input from the online registration process. Attendees can learn more about these dinners through Sched.com.
 
Legal Aid Hackathon
The legal aid community is once again holding a pre-conference hackathon to develop innovative tools and solutions to improve access to justice. The hackathon is not just for techies; it will include legal professionals who understand the needs of low-income individuals and project managers who keep everything on track. The hackathon is being held on Tuesday, January 8, the day before the conference begins. Go to the Legal Aid Hackathon website for more information.
 
Nearest Coffee Shops
The conference packs a whole lot into a two-and-a-half day event. If you need a pick-me-up, Starbucks and local chain PJ's Coffee are located less than a block away on Canal Street. 
 
Conference Hashtag 
#LSCITCon
 
Registration
The conference is now sold out. Please contact  techgrants@lsc.gov if you have any questions. 
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