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C'mon sell some more tickets folks!
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Dear <<First Name>>

So how is it being back at work? August Bank Holiday, Labor Day, they all are now a dim and distant memory, so let's start planning for Christmas shall we? 


This week Andrew takes aim at the use of "Box Office Clerk" to describe "The people of box office" or TPOBO for short and asks should we be giving them a title that accurately reflects their skills and objectives, to "sell more f***ing tickets!" as as we heard at Ticketing Professionals Conference in February. 


Also under the spotlight are web sales. The first of two pieces is on whether we should be paying more attention to the "Cart" and  looking to streamline and optimise the check-out experience rather than just get visitors to the site and give them a sucky experience. Andrew follows this up with a post looking how, through add-ons or better integrations web sales could deliver what web sales should do.....oh hang on ..... sell more tickets. 

Come on folks, that Christmas show is not going to sell itself!

Finally, if  you missed it, we are running a small questionnaire on venue management survey for our friends at Yesplan - there are £50 Amazon vouchers up for grabs to three randomly selected entrants, closing date is tomorrow. 

Best wishes

Roger & Andrew

 
Take the Yesplan Survey Here
Andrew will be speaking at the Access Into Events in Edinburgh and London in October. Free Registration. 

Supercharging Web Sales

By Andrew Thomas on Sep 07, 2016 05:44 pm

This is a small piece I have been mulling over for a while. I settled for supercharging rather than “pimping out your websales”, as on…

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End of Road for the Box Office ‘Clerk’?

By Andrew Thomas on Sep 07, 2016 05:19 pm

It’s an odd job title, which you hear less and less these days, in fact this blog post only came to mind as I saw…

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Yesplan prize draw

By Andrew Thomas on Sep 05, 2016 09:17 am

Yesplan is a greatly customisable tool that helps arts organisations and cultural venues to simplify its admin. Schedules of productions and personnel, contracts, props etc.…

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TLCC Presentations available online

By Andrew Thomas on Sep 02, 2016 05:10 pm

Arts and cultural professionals share local insights on global stage Presentations now online showcasing innovative ideas from Tessitura Learning & Community Conference NATIONAL HARBOR, MD…

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Cart before horse? Always!

By Andrew Thomas on Aug 25, 2016 03:16 pm

Working with organisations rebuilding their brand, digital presence or ticketing often sees us witness “interesting” decisions. Often lost in the battle for budget is the…

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Donations online – Opt in Please!

By Andrew Thomas on Aug 22, 2016 11:36 am

As much as I may sometimes appear a bit ‘picky’, there are a few things that really do “get my goat” – mainly when venues…

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Other Posts:

OmniTicket Network welcomes back Rachel Hill
You are NOT using the “best”, there is no such thing!
Caught between a rock and a hard place?
No! Theatre NEEDS to be MORE like Ryanair!
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