We wanted to take a few minutes to communicate our plans with you. We know you have questions, and some information is better than none!
We are working as hard as we can to get your orders out the door and on their way.
Orders are being processed in the sequence they were received. You will get an invoice on the day your order ships, with it’s UPS tracking number.
Orders are shipped insulated boxes, with ice packs.
All orders existing in the system now should be processed this week.
Our major holdup is the UPS site - it is working SO slowly, generating the labels is taking the most time.
If you have an UNCONFIRMED ORDER, and you want it, please complete checkout today. Tomorrow I will reset the system to take orders for NEXT WEEK. You cannot access your unconfirmed order after that.
You can make changes to your order until we process it - so you can check back in for new products and re-stocked items.
BREAD: will all ship frozen.
We are thankful to work with small, local producers. This means we can restock. We were not, as you were not, expecting this. We were at the end of a delivery cycle, meaning the inventory on had was lower than normal. We are doing our best to work with our farmers to keep foods in stock.
Our Farmers Markets are closed, and our vendors need you more than ever to keep their businesses going.
Product updates -- EXPECTED IN THIS WEEK - ready to ship next week:
BUTTER - Kriemhild Meadow Butter is arriving today - when we know what he brings, we will make it available.
SOUPS - Healthy Gourmet Kitchen will be stopping over with soups and dip mixes today or tomorrow.
HALF BAKED PIZZA - More pizza dough on the way!
STONEWOOD TURKEY: Should be available to ship next week.
CHICKEN: Our new local processor is parting more chickens for us - I will have those up on the site as soon as I can. Freebird Chicken, Organic and Natural, will be available to ship out the first week in April.
PEANUT BUTTER - just restocked on Plain, will get more in next week.
COFFEE - Kim has plenty of beans to roast - we will update availability for NEXT WEEK.
CHEESES - we are getting in what we can!
With Love and Best Wishes,
Alan, Nancy, Caroline, Michelle, Alex, Colin, Michele and Tom.