Expanding Our Support: Scalable Resources
With the help of generous donors and committed staff, we consistently reach toward the goal of providing organizational resources for humanitarian workers and emergency responders to thrive in their work. One area that has become a priority is the need to make training more accessible to organizations of all sizes and budgets. Today's humanitarian environment is more challenging than ever. Those on the front lines are often under-resourced. We want to provide training to as many national and international staff as possible.
In-person trainings and individual consultations are helpful, but can be cost-prohibitive for large numbers of people or rotating staff groups. So, we have invested increasing amounts of time and effort this year to develop scalable resources - avenues of support and training that can be accessed by more people for less cost per person.
Alicia and I have been collaborating on two exciting new projects: a training video on the basics of stress, trauma, coping, and resilience, and an e-learning course on navigating interpersonal conflict. The content for these two resources has been the easy part. I shouldnâ€™t say â€œeasy,â€ but we do have helpful frameworks, relevant research, and illustrative examples to share, and we are regularly refining our content.
The big learning curve for us has been packaging this material. Weâ€™re thinking about our audience, the places they work, and the realities of their environment. We are asking: what will work best? In the virtual learning environment, what helps people apply what they learn? How can we cater to a variety of learning styles through the various features of online platforms? What are the features of different online platforms and how could they work?
There is still work to do, but weâ€™re aiming to get both courses ready to launch over the summer. Weâ€™re excited to increase the impact of our work with these scalable services!