Dear <<First Name>>

Adhoc Reports

We've been very busy in the background creating lots more How To... documents on the reports that are requested the most frequently.  Here are the direct links to the PDF documents for each type of report:-

 
Adhoc Report - CLI Search (looking at incoming calls)
Adhoc Report - Cost Between (looking at calls with costs between two parameters)
Adhoc Report - Dialled Number Search (looking at outgoing calls to a dialled number)
Adhoc Report - Duration Between (looking at calls with durations between two parameters)
Adhoc Report - Extension Matches (looking at calls from certain extension(s))
 

These How To... sheets talk through the complete setting up of a new report but using the quick filters to narrow down your search.

These can all be found within the RETRIEVER Support Blog under the REPORTS Section.
 

Quick Filters

The training team have been working on an overview of what Quick Filters are and how best to use them, including a comprehensive list on all the filters that are available.

The How to Sheet... can be found within the RETRIEVER Support Blog under Filters > Quick Filters.  If you need any further assistance, don't hesitate to call or email us.

Like RETRIEVER User Newsletter - July 2015 - Adhoc Reports and Quick Filters on Facebook

Support Blog

Remember that you can quickly search for any item of interest by using the SEARCH facility on the right hand side of the black menu bar.

If there is a specific How To... that you need to make your life easier, just email us with any requests.

Pass it On...

If you feel that somebody else within your organisation should be added to this list, forward this email and let them register, or send us the details (support@focom.com) and we will register them.

We promise not to bombard you with emails.  This is not a sales tool but an information one.

 

Why Subscribe to our Newsletter:-

Learn about software upgrades;

Link into the support blog;

Find useful 'How To...' documents;

Make better use of your system.


In short: -

Save money;

Improve efficiency and productivity;

Identify fraud;

Plan for future growth / restructuring / reduction;


oh - and look really good at your job!