In this issue: New iPhone 5 and more; Mountain Lion OS X 10.8.2; Welcome, Brittany!; New MacAtoZ Sales & Reviews newsletter
September 2012 MSS Newsletter

New iPhone 5 and more

So iPhone 5: Bigger, thinner, lighter, faster. Better display, better camera, better battery life. Brand new operating system, OS 6. Starting at the same $199 price point as the previous iPhone 4S model (which now drops to $99). Available on AT&T, Verizon, and Sprint. Pre-orders started on September 14 with availability on September 21. Not surprisingly, there is already a two week wait.  

This is a "no-brainer" upgrade for owners of the original iPhone, iPhone 3G, and iPhone 3GS. In these cases, the iPhone 5 represents an orders of magnitude jump technologically, so you're getting a terrific bang for your buck. I would not hesitate to recommend an iPhone 5 to anyone with one of these earlier models. 

For owners of iPhone 4 or 4S, iPhone 5 is also a significant upgrade, if perhaps not one that is earth-shattering. There's really no way in which the iPhone 5 isn't better, it's just that the iPhone 4 and 4S really aren't that dated. They're both still excellent phones....perhaps a good gift for a family member, so that you can upgrade! Watch Apple 6 minute iPhone 5 promo video

Also notable in Apple's September 12 announcements: A plethora of new iPods. The iPod touch, in particular, has been equipped with a 5-megapixel iSight camera with panoramic support and 1080p HD video recording. Apple clearly intends this to be a replacement for a point-and-shoot digital camera. For example, they've embedded a loop attachment into the body of the device so that you can use a wrist strap while taking pictures. The other iPods received substantive updates as well. See for more information.

On the software side, Apple introduced iTunes 10.7 as a free download. It includes support for iOS 6, the new operating system for iPhone, iPad, and iPod touch that will be delivered on September 21. iTunes 11—with a slew of new features—will be available for free download in October. 

Mountain Lion 10.8.2 update

The OS X 10.8.2 update should be available very soon. It's in late beta testing right now, and the hope is that it fixes two of the most egregious errors of Mountain Lion. First, battery life in laptops has plummetted—rumors are that this is fixed. Second, a number of people have reported that their Macs randomly drop wi-fi connectivity under Mountain Lion—no reports yet whether this is resolved. 

At MacAtoZ, we've had Mountain Lion running on a non-production machine so that we could test it. We like it a lot! Generally, our policy is to advise a slow upgrade approach ("wait for the .3 update") to operating systems, and that's certainly the case with Mountain Lion as well. Still, we like Mountain Lion quite a bit more than we do Lion, and for those interested and excited to move forward, 10.8.2 is likely to be a safe enough place to do so. For those not in a rush and who want to make sure the odds are stacked in favor of operating system happiness, a continued wait for 10.8.3 fits the bill. 

For MacAtoZ's machines, assuming the two above-mentioned issues are resolved, we will be upgrading at 10.8.2. 

If you have questions about Mountain Lion or upgrading your computer in general, we'd love to talk with you. Call MacAtoZ at 503-507-0410.

Welcome, Brittany!

If you've called or emailed MacAtoZ recently, you might've heard from someone new. Brittany Palmer joined us in mid-August as our new Office Manager and Marketing Associate. She is a recent transplant to Salem from her hometown of Klamath Falls. Prior to joining MacAtoZ, she received her bachelor's degree in Linguistics from the University of Missouri. In addition to over two years of office experience, Brittany is a long-time Mac user, having worked with Macs since high school. In her capacity as Office Manager, she is in charge of the company's day-to-day operations.

As a Marketing Associate, Brittany is also our expert in social media. She has extensive experience with Facebook, Twitter, and Tumblr, and, in addition to improving MacAtoZ's online presence, she is available to help guide clients into the sometimes daunting world of social networking. (Brittany can also assist intermediate or advanced users.)

To schedule a consultation on getting started with Facebook, Twitter, or Tumblr, please contact Brittany at, or 503-507-0410.

New MacAtoZ Sales & Reviews Newsletter

We're starting a general Sales & Reviews email newsletter that we hope to publish monthly. Unlike much of the exclusive information and specials available here—which are only available to MSS members—this newsletter is open to everyone. If you're interested, please sign up here. (You can unsubscribe at any time.) 

Tip o' the Day

Have you ever received a call on your iPhone that you didn't want to take at that moment? Rather than let the phone ring or vibrate incessantly while you pretend to ignore it, here's a simple trick: Double click the on/off button at the top of the iPhone. That will send the call straight to voice mail and all ringing and vibrating will stop immediately. 

If you have any questions about iPhones or how to use them, please contact MacAtoZ. We'd be happy to help. 
Apple Consultants Network
MacAtoZ LLC provides technical support, upgrade, installation, networking, training and tutoring, web design and hosting, and remote support services for Apple products like Macintosh computers, iPhones, iPods, and iPads. Ty Davison, our senior technician, is the only Apple-certified, Apple Consultants Network member in Oregon's mid-Willamette Valley.

MacAtoZ has been providing computer services for clients in the Salem area since 2006 (and since 1999 as Our technicians are certified by Apple and carry $1 million in business liability insurance. We frequently present and are well-known at the Salem Macintosh Users Group (SMUG). You can count on us.

At $96 an hour, MacAtoZ offers one of the lowest certified on-site rates in Oregon. Our innovative remote support program, the MacAtoZ Service Suite (MSS), also provides a wide-range of remote support features at incredibly low-prices.

If you're looking to save money on Apple and Apple-related products, check out our MacAtoZ Online Store. (If you're looking for computer memory, we sell that directly.)


Quick Links

MacAtoZ LLC: The main company web site. You can find information about products and services as well as advice here. 

MacAtoZ Online Store: Get recommendations on various Apple-related products. Ordering and order fulfillment by 

MacAtoZ Support: Download the latest version of Mac HelpMate here.

Salem Mac Users Group: Salem, Oregon-area Macintosh and Apple gear enthusiasts. Meets monthly. Visitors welcome!

Apple Consultants Network: If you need help, entrust your computer and your data to professionals. 
© 2012 by MacAtoZ LLC. All rights reserved.
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