In this issue: Review MacAtoZ on Yelp; MacAtoZ Service Suite Tier 3; Privacy & Security; Tip O' the Day
May 2013 MSS Newsletter

Review MacAtoZ on Yelp

Help us spread the word about MacAtoZ by reviewing us on Yelp! Yelp is a business directory and review website that also works as a social network. Our goal with using this service is to reach out to people in the Salem area who are in need of assistance with their Apple technology. With Yelp, other Apple users are able to read about MacAtoZ, and connect with us quickly and easily. 

We value your opinion of MacAtoZ, and we would be thrilled if you would review us on Yelp. If you are already a Yelp member, simply follow the directions below to rate and review us. If you're not a Yelp member, it's free to join the site and review us with these same steps.
How to Enter a Review on Yelp:
  1. In your web browser, go to
  2. Click on Write a Review
  3. Rate and Review!
Thank you for your support of our business!

MacAtoZ Service Suite Tier 3 

We've updated Tier 3 of the MacAtoZ Service Suite recently in an effort to provide greater value. Some defunct items have been removed (iCal calendar hosting—obsolete with Apple's free iCloud; our PayPal payment service—no longer useful since MacAtoZ now accepts all major credit cards; and so forth). MSS Tier 3 is $90 annually (with a one-time $30 setup fee)—just $30 more than Tier 2—and includes all Tier 1 and Tier 2 services.

MSS Tier 3 also includes:
  1. AutoHelp Mate
  2. Four extra email addresses
  3. 20 GB of online space (18 GB more than Tier 2)
  4. Optional installation of online software
  5. Discounts and early notification
AutoHelp Mate offers secure, unattended, remote access to your Mac(s). While MacHelp Mate offers a "one phone call and three mouse clicks" approach to getting remote support, with AutoHelp Mate you simply call us. AutoHelp Mate monitors the state of your Mac and alerts us when there is a problem, so that we can contact you and get the issue fixed. This sort of proactive problem-solving can keep little situations from exploding into great big ones. (An example would be a hard drive that is failing. Knowing about that issue ASAP is important.) In addition to warnings about disk space, hard drive status, hardware errors, kernel panics, AppleCare warranty expiration, and more, AutoHelp Mate also provides computer hardware asset information and IP change alerts—both useful should your Mac be stolen.

MSS Tier 2 offers two personalized email addresses at your custom domain. MSS Tier gives you four extra email addresses which you can hand out to family and friends or use as a "spam" address when signing up for things online. (Like Tier 2, additional email addresses beyond these are just $5/yr.) 

MSS Tier 3 offers a sizable upgrade in terms of online storage. Where Tier 2 has 2 GB, MSS Tier 3 has 20 GB of online space—enough to create an enormous web site, photo gallery, or whatever other online environment you'd like. 

Speaking of online environments, outside of MSS Tier 2's default installation of WordPress, Tier 3 has an extensive list of optional online software, including MediaWiki, concrete5, Gallery, Joomla, Moodle, phpbb, PhpGedView, Piwigo, Piwiki, and Pligg. Any and all of these software installations are free. Just say the word, and we'll install them into the domain subfolder of your choice. For more information about these optional installs please see our web site's MSS Tier 3 section under Optional Installs. Some of them are truly amazing. 

Tier 3 members receive exclusive discounts on various Apple-related products and services, as well as early notification and priority sign-up on training classes

If you're interested in upgrading to Tier 3, please contact us. 

Privacy & Security

This issue we're introducing a new regular section: Privacy & Security. We'll start this time with some of our general security suggestions, sort of a summary of many of the things we've talked about here before so that every is up-to-speed.

First, use 1Password. It's a brilliant password manager with DropBox support and the ability to generate strong passwords. Second, make sure Adobe Flash is up-to-date if you use it. Third, disable Java (not Javascript) in Safari preferences unless it's absolutely essential (it probably isn't). Finally, keep your Mac's software up-to-date with Software Update (under the Apple menu). Following these recommendations will protect your Mac from most of the security problems you might face.

As always, if you require help with any of the above, we remain happy and eager to assist.


Tip o' the Day

If you have several web browsers—say, Safari, FireFox, Camino, Chrome—installed on your Mac, it can be confusing to set a default web browser because Apple hides the preference setting. (A default web browser is which browser will open when you click a URL link on the desktop or from within a non-web browser program.)

To get at the preference, go to Safari > Preferences and under the General tab select the web browser you want to use most often from the "Default web browser" pull-down menu. You'll have to go back to Safari to change it should you wish to do so in the future. 

If you need assistance with this or any other Apple-related technology, please call MacAtoZ at 503-507-0410. We'd be thrilled to help. 
Apple Consultants Network
MacAtoZ LLC provides technical support, upgrade, installation, networking, training and tutoring, web design and hosting, and remote support services for Apple products like Macintosh computers, iPhones, iPods, and iPads. Ty Davison, our senior technician, is the only Apple-certified, Apple Consultants Network member in Oregon's mid-Willamette Valley.

MacAtoZ also provides Social Networking consulting services, providing help to individuals and small businesses with FaceBook, Twitter, Tumblr, and more. 

MacAtoZ has been providing computer services for clients in the Salem area since 2006 (and since 1999 as Our technicians are certified by Apple and carry $1 million in business liability insurance. We frequently present and are well-known at the Salem Macintosh Users Group (SMUG). You can count on us.

At $96 an hour, MacAtoZ offers one of the lowest certified on-site rates in Oregon. Our innovative remote support program, the MacAtoZ Service Suite (MSS), also provides a wide-range of remote support features at incredibly low-prices.

If you're looking to save money on Apple and Apple-related products, check out our MacAtoZ Online Store. (If you're looking for computer memory, we sell that directly.)


Quick Links

MacAtoZ LLC: The main company web site. You can find information about products and services as well as advice here. 

MacAtoZ Online Store: Get recommendations on various Apple-related products. Ordering and order fulfillment by Amazon. 

MacAtoZ Support: Download the latest version of Mac HelpMate here.

Salem Mac Users Group: Salem, Oregon-area Macintosh and Apple gear enthusiasts. Meets monthly. Visitors welcome!

Apple Consultants Network: If you need help, entrust your computer and your data to professionals. 
Click through to Apple's Mac App Store. Use these links and buy anything—not just Mountain Lion—and we get a small commission.
Buy Music, TV shows, movies, and more at Apple's iTunes Store. Use the above link and we get a small commission. 
Read Apple eBooks (or ePub format books) on your iPad, iPhone, or iPod Touch. With Apple's iBooks Store, best sellers are just a few clicks (or taps) away.
© 2013 by MacAtoZ LLC. All rights reserved.
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