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In this issue: Sentinel improvements; Apple releases OS X 10.11.4 El Capitan; iOS 9.3.1: Yes or no?
May 2015 Newsletter

Sentinel improvements

Sentinel's Monitoring system has been updated to 6.5.0. We now do scans for even more malware and we've improved detection in cases when FileVault takes more than 48 hours to complete encryption. We've also fixed reporting for Carbon Copy Cloner (CCC) for folks who use that software. 

On the Sentinel+ Maintenance front, we've updated to 2.6.1. We've added estimated time remaining to the loginwindow maintenance dialogs, and we've improved our notifications to try to keep clients better informed about what's going on. 

Notably, we've also made it so we can do background updates of Apple software (so long as that software won't dramatically interfere with the user). This should mean that you get your Apple software updates via Maintenance a little faster than before. 
 
There are a lot of "under the hood" improvements as well—stuff that makes our lives as consultants easier—so we're pretty excited about this release.

Sentinel and Sentinel+ are not static. We're always working to make them better so that we can offer you the best service possible. 
 

Apple releases OS X 10.11.4 El Capitan

Apple has released 10.11.4 El Capitan, and our experience has been good. We have seen a few reports of Apple Mail crashing, but we have not experienced this ourselves. The reports indicate that the situation can be resolved by either deleting email accounts (except for iCloud) and re-adding them or by deleting all Rules and re-adding them.

Despite the above, our recommendations on the system remain the same: 

If you're running an earlier operating system in the range of OS X 10.6, 10.7, or 10.8, you should upgrade immediately. As we've said before, these systems are not secure, and as much we loved some of them—here's looking at you, Snow Leopard—it's past time to move forward.

Users of OS X 10.9 Mavericks and OS X 10.10 Yosemite should feel free to update if they wish. You don't have to do so immediately, but you should plan on making the move before this fall when Apple is expected to release the next version of OS X.

Before upgrading your Mac, make sure to (1) have a current backup of all important data and (2) run Disk Utility to verify your hard drive. After that, you can go to the Mac App Store and download and install El Cap.

As always, if you would prefer assistance with this, we remain eager to assist you. Please call (503) 507-0410 or email support@macatoz.com to schedule an appointment. 
 

iOS 9.3.1 update: Yes or no?

iOS 9.3.1 remains solid on all recent devices we've tested. Users of iPhone 6S, 6, 5S and iPad Pro, iPad Air 2, and iPad Air should feel free to update. 

Users of older devices might be understandably wary since iOS 9.3 rendered previously tappable links untappable on those devices. The 9.3.1 update should fix that according to Apple, but we've not yet tested it personally. Nonetheless, if your device is already running any flavor of iOS 9, an upgrade is definitely in order. 
 

Tip o' the Day

As screens have gotten larger it can sometimes be difficult to find the tiny arrow cursor when trying to do something.

In El Capitan (10.11), you can wiggle the cursor back and forth and it will briefly jump to a enormous size on the screen so that you can see where it is. 


For those of us who might not see as well as we used to, this is very helpful! 

MacAtoZ LLC

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Apple Consultants Network
MacAtoZ LLC provides technical support, upgrade, installation, networking, training and tutoring, web design and hosting, and remote support services for Apple products like Macintosh computers, iPhones, iPods, and iPads.

Ty Davison and Dyneé Medlock, our Apple technicians, are the only Apple-certified, Apple Consultants Network members serving both residential and small business clients in Oregon's mid-Willamette Valley.

MacAtoZ has been providing computer services for clients in the Salem area since 2006 (and since 1999 as SiteRev.com). Our technicians are certified by Apple and carry $1 million in business liability insurance. We frequently present and are well-known at the Salem Macintosh Users Group (SMUG). You can count on us.

Our Sentinel and Sentinel+ services offer home users 24/7 Macintosh monitoring, maintenance, and security. Join today!

Quick Links

MacAtoZ LLC: The main company web site. You can find information about products and services as well as advice here.

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Salem Mac Users Group: Salem, Oregon-area Macintosh and Apple gear enthusiasts. Meets monthly. Visitors welcome!

Apple Consultants Network: If you need help, entrust your computer and your data to professionals. 
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