In this issue: MacAtoZ talks Social Networks; MSS adds Social Networking Add On; Time to Upgrade?
March 2013 MSS Newsletter

MacAtoZ talks Social Networks

The numbers are impressive and the trend incontrovertible. Facebook alone has around 1 billion users worldwide. Twitter posts ("tweets") are being archived for posterity by the Library of Congress. Social Networks are connecting people with each other, with organizations, and with institutions in ways that didn't exist just a few years ago. Recognizing this value, Apple has imbedded "hooks"—the ability to easily use your Facebook or Twitter account—right into its operating systems. 

If you're unfamiliar with the concept, Social Networking sites like Facebook, Twitter, and so forth are online web sites that allow users to readily stay connected with friends and family, browse and promote interests and activities, and keep up-to-date with local cultural events. You can interact with people on your friends list by sending messages, posting comments, and video chatting. The popularity of these activities almost can't be overstated: 71.2% of Internet users in the United States are on Facebook.

Tonight, Brittany Palmer, our social networking coordinator, will be giving a presentation on Social Networks at the general meeting of the Salem Macintosh Users Group (SMUG). The meeting starts at 7 PM at Comfort Suites on Hawthorne Avenue in Salem, Oregon. Visitors are welcome—if you're not already a SMUG member—and the annual cost of a SMUG membership is only $25 per year per family. 

Despite the popularity of Social Networking sites, many people worry about privacy and security. We are sensitive to, appreciate, and share many of these concerns. Unfortunately, almost 25% of Facebook users, to cite one example, have never even touched their privacy controls. 

We can help. In January, MacAtoZ is announced an expansion of its consulting services to include Social Networking. In the same way that MacAtoZ has helped guide you with Apple technology, we would like to be your "go to" resource for Facebook, Twitter, Tumblr, and other social networks. We can get you started properly, assist you with fine tuning your privacy controls, or provide you with advanced help.

For a limited time—until March 31—we're offering a special introductory Social Networking consulting rate just $60/hr. This is a considerable savings off our regular $96/hr rate, so there's never been a better time to get the assistance you need with Facebook, Twitter, Tumblr, Pinterest, and so forth. To schedule an appointment, call Brittany Palmer, our social networking coordinator, at 503-507-0410 or email Brittany at

MacAtoZ announces MSS Social Networking Remote Support Add-On

As a MacAtoZ Service Suite (MSS) member, you know the value of having someone to call when you have questions. In fact, most clients tell us that the peace of mind of knowing who they can call when they need help with their Mac is, all by itself, worth the small annual fee. Today, we're announcing an MSS Social Networking Remote Support Add-On. That means we can provide you with remote service and support for Social Networking sites like Facebook, Twitter, Tumblr, Pinterest, and more. Now if you have a question on how to use a feature in, say, Facebook, you can call MacAtoZ and get remote support help billed in just 5 minute increments of our hourly rate (with a 15 minute minimum). 

The Social Networking Remote Support Add-On is available for a super low cost—just $12/yr (literally $1 a month)—plus a one-time $10 set-up fee. As a special introductory offer, MacAtoZ is waiving the $10 setup fee for all MSS members who sign up during March. There has never been a better time to get started with social networking and to receive any guidance, either in person or remotely, that you might need. 

And the news gets even better for MSS Tier 3 members. As members of our highest service level, we're including the MSS Social Networking Remote Support Add-On for free as part of MSS Tier 3 membership. (If you'd like to upgrade to MSS Tier 3, please contact us.) 

To add MSS Social Networking Remote Support to your MSS account, call Brittany Palmer, our social networking coordinator, at 503-507-0410 or email Brittany at

Time to upgrade?

One thing made abundantly clear in the last month: If you surf the Internet on a Mac and use Java or Adobe Flash, you need to be running Mac OS X 10.6 "Snow Leopard" or later on your Mac. (You can go to the Apple menu in the top left corner of your screen and select "About this Mac" to see which version of the operating system your Mac has.) It is also possible that your Mac can't run 10.6 or later, in which case you should call us to talk about upgrading your hardware. If your Mac can't run 10.6, your Mac is likely more than 6 or 7 years old, and probably due for retirement. The security vulnerabilities of the last month only emphasize the need to stay somewhat technologically current in an interconnected world—and I say this as a general advocate of getting as much life as possible out of what you've got.

If you have questions, please feel free to call us at 503-507-0410 or email us at We can help.  

Tip o' the Day

OS X Mountain Lion has a great feature for adding a password when you save a PDF file. When you save a file as a PDF—something you can do via the PDF button on any document you can print—you'll find a Security Options button. Clicking it open gets you a password dialog where you can add a password so that no one else can open, copy, or print your PDF document without that password. Hopefully this next part goes without saying: Don't forget your password!
Apple Consultants Network
MacAtoZ LLC provides technical support, upgrade, installation, networking, training and tutoring, web design and hosting, and remote support services for Apple products like Macintosh computers, iPhones, iPods, and iPads. Ty Davison, our senior technician, is the only Apple-certified, Apple Consultants Network member in Oregon's mid-Willamette Valley.

MacAtoZ also provides Social Networking consulting services, providing help to individuals and small businesses with FaceBook, Twitter, Tumblr, and more. 

MacAtoZ has been providing computer services for clients in the Salem area since 2006 (and since 1999 as Our technicians are certified by Apple and carry $1 million in business liability insurance. We frequently present and are well-known at the Salem Macintosh Users Group (SMUG). You can count on us.

At $96 an hour, MacAtoZ offers one of the lowest certified on-site rates in Oregon. Our innovative remote support program, the MacAtoZ Service Suite (MSS), also provides a wide-range of remote support features at incredibly low-prices.

If you're looking to save money on Apple and Apple-related products, check out our MacAtoZ Online Store. (If you're looking for computer memory, we sell that directly.)


Quick Links

MacAtoZ LLC: The main company web site. You can find information about products and services as well as advice here. 

MacAtoZ Online Store: Get recommendations on various Apple-related products. Ordering and order fulfillment by Amazon. 

MacAtoZ Support: Download the latest version of Mac HelpMate here.

Salem Mac Users Group: Salem, Oregon-area Macintosh and Apple gear enthusiasts. Meets monthly. Visitors welcome!

Apple Consultants Network: If you need help, entrust your computer and your data to professionals. 
Click through to Apple's Mac App Store. Use these links and buy anything—not just Mountain Lion—and we get a small commission.
Buy Music, TV shows, movies, and more at Apple's iTunes Store. Use the above link and we get a small commission. 
Read Apple eBooks (or ePub format books) on your iPad, iPhone, or iPod Touch. With Apple's iBooks Store, best sellers are just a few clicks (or taps) away.
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