In this issue: OS X 10.11 El Capitan: No, no, no; iOS 9.0.2: Yes, yes, yes; Sentinel/Sentinel+ 30-day FREE trial and waived set up fee; Photos presentation at SMUG.
October 2015 MSS Newsletter

OS X 10.11 El Capitan: No, no, no

Do NOT upgrade right now. We say this same thing every time Apple releases a major operating system upgrade, and we've not changed our tune. If you've heard this before, then feel free to skip to the next article. If you're a first-time listener or would like to become reacquainted with our OS X upgrade song and dance, stick with us as we go 1, 2, 3, 4....

Let's have everybody else beta test Apple's latest release. Assuming your Mac is running OS X 10.9 Mavericks or OS X 10.10 Yosemite, there is no hurry to get to El Capitan. If early rumbling from other Apple consultants are any indication, there are plenty of problems in 10.11. There's no reason for you to make them your problems as well, especially since we here at MacAtoZ probably can't fix them for you. Our advice will very likely be "wait for Apple to fix it." Already we know that Microsoft Office 2011 and 2016 both crash and burn under 10.11, and though those may be the most prominent examples, there are others. 

So despite your enthusiasm, we strongly urge patience. When we think the time is right for El Capitan, we will say so. (Usually this is the ".3" release—in other words, when El Capitan reaches 10.11.3.)

iOS 9.0.2: Yes, yes, yes

By contrast, we have run and tested iOS 9.0.2 and its new feature set on iPhone 6S, iPhone 6, iPhone 5S, and iPad Air 2, all with excellent results. The adoption rate for iOS 9 has been very high—well over 100 million devices updated, so while we can't guarantee that everything will go smoothly, a lot of people have successfully made the transition. Particularly if you have recent hardware (iPhone 6 or 6S, iPad Air or Air 2, etc.), you should feel no qualms about moving to iOS 9. 

(For noting: On the iPad Air 2, we had to reboot the device—shutdown and start it again after we upgraded—before iOS 9 felt like it was working at full speed.)

We will be testing iOS 9 on older hardware as we get the chance, and hope to have another report on this next month.

Sentinel/Sentinel+ 30-day FREE trial and waived set up fee

For a limited time, we are offering a special 30-Day FREE trial of Sentinel and Sentinel+ and we're waiving the standard $10 account set up fee as well. There has never been a better opportunity to try out our Monitoring (Sentinel) or Monitoring, Maintenance, and Security (Sentinel+) service. 

With Sentinel, you get 24/7 monitoring of the health of your Mac so that you're not "flying blind" when it comes to computer problems. Sentinel+ includes this same level of 24/7 monitoring and adds Maintenance and Security to keep you Mac running well and safely. 

You can learn more about or sign up for Sentinel/Sentinel+ at If you have any questions, please contact us. 

Photos presentation at SMUG

Ty Davison, our senior Apple technician, will give a free presentation about Apple's new Photos application at this month's Salem Macintosh Users Group. The talk will be Tuesday, October 13 at 7 PM at Comfort Suites on Hawthorne Avenue in Salem, Oregon. Visitors welcome!


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MacAtoZ LLC provides technical support, upgrade, installation, networking, training and tutoring, web design and hosting, and remote support services for Apple products like Macintosh computers, iPhones, iPods, and iPads.

Ty Davison and Dyneé Medlock, our Apple technicians, are the only Apple-certified, Apple Consultants Network members serving both residential and small business clients in Oregon's mid-Willamette Valley.

MacAtoZ has been providing computer services for clients in the Salem area since 2006 (and since 1999 as Our technicians are certified by Apple and carry $1 million in business liability insurance. We frequently present and are well-known at the Salem Macintosh Users Group (SMUG). You can count on us.

At $120 an hour, MacAtoZ offers one of the lowest Apple certified on-site rates in Oregon. Our innovative Remote Support and Remote Support+ programs also provide a wide-range of remote support features at incredibly low-prices. Our Sentinel and Sentinel+ services offer home users 24/7 Macintosh monitoring, maintenance, and security. 

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