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In this issue: Credit Cards Redux; Apple newsbits; Supporting MacAtoZ.
MacAtoZ LLC
November 2011 MSS Newsletter

Credit Cards Redux

A few months ago, we started taking credit cards (Visa, Mastercard, Discover, American Express) with MSS members for their MSS renewals, remote support, or onsite service. We have had a wonderful response, so we're expanding the program to include all MacAtoZ clients. Henceforth, anyone can use credit cards to pay for remote support or onsite service.

It continues to be the case that we don't accept credit cards for RAM or other products that we sell. This is simply because MacAtoZ is not primarily a sales organization—our focus is service—so our product margins are very low. Accepting credit card payments for products would in some cases require us to sell items at a loss, which is obviously a bad business practice. If you want to purchase items using a credit card, we recommend the MacAtoZ Online Store or our Amazon.com referral link.

For MSS members, we have started a new MSS Auto Renew option for those who want to use credit cards to pay their annual account fee. We will store the credit card information in an encrypted data vault—the same one we use for our company's high security passwords and the like—then recharge your card next year when renewal time comes around. We will, of course, send you an invoice and notice approximately 30 days prior so that you can change or cancel the payment if necessary. MSS Auto Renew is entirely optional and exists for your convenience. If you prefer to continue to pay by check or cash you may. 


Apple Newsbits

Four new Apple iPhone 4S ads.  Excellent. Love how they focus on people, not technology. The one about iCloud shows Apple's vision of how technology, specifically the Mac, iPhone, iPad, etc., can all be integrated easily. Check them out

Apple reports highest September quarter revenue and earnings ever. Everybody's favorite fruit-logoed computer company might be doing OK. Net profit of $6.62 billion. Sold 17 million iPhones, 11 million iPads, 4.8 million Macs, and 6.6 million iPods. See Apple's Press Release for more details. 

Ex-Apple employees set out to change the world with Nest. Imagine a thermostat that could learn your preferred temperature and schedule, that could sense when you left the house or came home, that could give you tips and feedback on your energy use, that could connect to Wi-Fi so you could control it from anywhere. Now imagine it with Apple-like ease of use and beauty. I don't want to oversell a device that I've not used personally, but Nest looks like it could be a game changer. When was the last time you were excited about a themostat? 

Effortlessly Support MacAtoZ

Use our Amazon.com referral link. If you shop at Amazon, simply use our referral link of www.MacAtoZ.com/amazon. The referral link takes you to Amazon's home page where you can buy anything you regularly would at Amazon and at the same low prices. The only difference is that we get a small commission, which helps us continue to help you. Thank you!

MSS in Review: Tier 3
This review has been delayed, so that I have time to do justice to all the features offered in Tier 3. 

Tip o' the Day

When we talk about data security one frequently overlooked factor is electricity. If you have a desktop machine, having an uninterruptible power supply (UPS) can be very important. A UPS gives you the ability to gracefully shutdown the computer if the main power goes out. It also protects your Mac from power surges. Both these things are important because sudden power interruptions or power surges can damage your computer and/or your computer's hard drive. 

I use and recommend a UPS from APC. You can buy the one we use—for below retail price—on our online store. If you need help installing it—there's an internal battery connect; it's not just plug it into the wall—please contact MacAtoZ. 
Apple Consultants Network
I am Ty Davison, the only Apple-certified, Apple Consultants Network member in Oregon's mid-Willamette Valley.

My company, MacAtoZ LLC, provides technical support, upgrade, installation, networking, training and tutoring, web design and hosting, and remote support services for Apple products like Macintosh computers, iPhones, iPods, and iPads. 

I've been providing computer services for clients in the Salem area since 1999. I am certified by Apple and I carry $1 million in business liability insurance. I am a frequent and well-known presenter (and former Board Member) of the Salem Macintosh Users Group (SMUG). You can count on me and my company.

At $96 an hour, MacAtoZ offers one of the lowest certified on-site rates in Oregon. Our innovative remote support program, the MacAtoZ Service Suite (MSS), also provides a wide-range of features at incredibly low-prices.

If you're looking to save money on Apple and Apple-related products, check out our MacAtoZ Online Store. (If you're looking for computer memory, we sell that directly.)


MSS

Quick Links

MacAtoZ LLC: The main company web site. You can find information about products and services as well as advice here. 

MacAtoZ Online Store: Get recommendations on various Apple-related products. Ordering and order fulfillment by Amazon.com. 

MacAtoZ Support: Download the latest version of Mac HelpMate here.

MacAtoZ App Discovery: Recommendations on iPhone, iPod Touch, and iPad software. Ordering and order fulfillment by Apple. 

Salem Mac Users Group: Salem, Oregon-area Macintosh and Apple gear enthusiasts. Meets monthly. Visitors welcome!

Apple Consultants Network: If you need help, entrust your computer and your data to professionals. 
© 2011 by MacAtoZ LLC. All rights reserved.
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