In this issue: Welcoming Dynee Medlock; Client highlight "We Walked Across Their Graves"; Sentinel update; Operating systems.
March 2015 MSS Newsletter

Welcoming Dynee Medlock

MacAtoZ is thrilled to introduce Dynee Medlock as our new Apple Tech and web designer. Dynee (pronounced Danae) comes to us from Nidaba Design, a web design company she headed for several years. Her technical experience is extensive. She even knows Windows (though we're not holding that against her). In the past, she's worked as a Mac lab consultant, overseeing some 70 odd Macs. Today, she is an Apple Certified Support Professional and a member of the Apple Consultants Network.

Perhaps more importantly, Dynee is a "people person" who loves to solve problems. She's deeply interested and invested in helping people use technology to improve their lives. She has a degree in Mathematics from the University of Oregon. She and her husband Mike have two kids and live in Salem. 

We could not be more excited to welcome Dynee to MacAtoZ. Feel free to contact Dynee at 503-507-0410 or shoot her a "welcome to the party" email at

Client highlight: "We Walked Across Their Graves"

We had the distinct honor of working on the recently published We Walked Across Their Graves: Vietnam 1967—The Que Son Valley: "In 1967, John Strunk is a newly minted 19 year old Marine with a 10th grade education, little self-esteem and no particular understanding of what he is doing in Vietnam. His memoir is an unvarnished account of his personal experiences as part of a Marine Regiment, which over several months repeatedly clashed, buckle-to-buckle, with the 2nd North Vietnam Army 2nd Division, neither side willing to give up control of the strategic valley, no matter the cost."

This important first-person account of a soldier's Vietnam War experience provides an incredible insight into the realities of war, into what we asked of our young men, and into the personal costs of such endeavors. You can download a sample chapter or buy the eBook from Apple's iBooks, or Look Inside or purchase Amazon's Kindle edition

Sentinel update

We are about half way through the Sentinel beta test, and things look very promising for a full release either later this month or early next. We've changed a few things based on tester feedback, and we think we're on track to deliver to you an amazing service that will help keep your Mac(s) running, up-to-date, and secure. The burden of working on your Mac just so you can use it? It's about to get a lot lighter. 

Thank you to everyone who has expressed interest. We're working as hard as we can to make sure that when we launch it will be a great experience. Stay tuned!

Operating systems

Although it just came out the other day with Apple's media event, iOS 8.2 has been running well in our limited testing. It adds support for the new Apple Watch and also features a number of stability enhancements and bug fixes. It's too early for us to recommend it—in fact we recommend waiting at least a week or so with every iOS upgrade—but things look promising. 

On the Mac side of things, Yosemite sits at OS X 10.10.2. We continue to believe it "good enough" for most users' every day needs, but there's also no rush so long as you're already on 10.8 or 10.9. That said, Apple also put out a Security Update yesterday (check the Mac App Store's Updates section) and you'll want to do that as soon as you can. 
Apple Consultants Network
MacAtoZ LLC provides technical support, upgrade, installation, networking, training and tutoring, web design and hosting, and remote support services for Apple products like Macintosh computers, iPhones, iPods, and iPads. Our Apple technicians, Ty Davison and Dynee Medlock, are the only Apple-certified, Apple Consultants Network 
member serving both residential and small business clients in Oregon's mid-Willamette Valley.

MacAtoZ has been providing computer services for clients in the Salem area since 2006 (and since 1999 as Our technicians are certified by Apple and carry $1 million in business liability insurance. We frequently present and are well-known at the Salem Macintosh Users Group (SMUG). You can count on us.

At $120 an hour, MacAtoZ offers one of the lowest Apple certified on-site rates in Oregon. Our innovative remote support program, the MacAtoZ Service Suite (MSS), also provides a wide-range of remote support features at incredibly low-prices. Our Sentinel service offers home users 24/7 Macintosh monitoring, maintenance, and security. 

Quick Links

MacAtoZ LLC: The main company web site. You can find information about products and services as well as advice here. 

Amazon via MacAtoZ: Shop at Amazon via our referral link. Help us to help you. 

MacAtoZ Support: Download the latest version of TeamViewer (MacAtoZ QuickSupport) here.

Offsite Backup: You should have one, and we recommend Backblaze. Only $5 a month for unlimited data. Get your 15-day free trial here. 

Salem Mac Users Group: Salem, Oregon-area Macintosh and Apple gear enthusiasts. Meets monthly. Visitors welcome!

Apple Consultants Network: If you need help, entrust your computer and your data to professionals. 
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