In this issue: Limited availability in July; Recommendations.
June 2018 Newsletter

Limited availability in July

Dear Friends, 

Almost 20 years ago my wife Erin and I made a pact that some day, after we'd started a family, we would take our kids to France. Erin lived in Paris as a freshman in high school and I'd spent some time in Europe over a summer vacation when I was in college. We both have a love of France and travel generally.
Of course so much of world history, art, architecture, philosophy, and gastronomy runs through France that it's an amazing country almost regardless of your interests. Plus travel has its own important benefits that we wanted to expose our children to. 
Next month we're following through on the agreement we made all those years ago. This is the year when we cash in over a decade of air miles. 
So, I will be away July 1 through August 4. Here's what that will mean for MacAtoZ specifically:
  • We will still be monitoring and maintaining all Macs in Sentinel and Sentinel+. If we detect a problem with your Mac we will contact you as we always do.
  • MacAtoZ will be closed the first week in July. Independence Day falls on a Wednesday this year, so we thought it easiest to just take the full week off. (Again, we are still running Sentinel and Sentinel+.)
  • Because of my absence and Dynee's summer schedule, on most days in July we will have no technicians available for either remote or onsite service. Anything we can schedule into August instead of July, we will.
  • We will, for the first time ever, not be accepting any new clients. We will re-open to new clients in August, but for July all our resources, limited though they may be, will be focused on our existing client base.
  • There will be no newsletter in July.  
I apologize for any inconvenience my absence might cause. I also thank you in advance for your understanding. The latter is invaluable in helping me fulfill the commitment I've made to my family. 


iOS 11.4 is a winner (in as much as iOS 11 is a winner). If you can run iOS 11 on your iPhone or iPad, we recommend that you upgrade to iOS 11.4. It's free, relatively stable, and secure. 
If you're using an iPhone or iPad that can't run iOS 11, we'd tell you that it's time for a new device. Older versions of iOS are NOT secure, and in this age of malware and hackers, security is as important as it's ever been. 
Happily, when Apple announced iOS 12 (coming this fall) they also said that every iPhone or iPad that runs iOS 11 will run iOS 12—and run faster doing it. So if your device runs iOS 11 you probably won't need to buy a new one for at least another year and a half or more. 
On the Mac, we continue to recommend macOS 10.12.5 Sierra as the best operating system. 
With the release of update 10.13.5 High Sierra, we've found High Sierra stable in day-to-day use. That's the good news. The bad news is that on multiple Macs, we had difficulty with the upgrade process itself. That's made us leery of recommending it (especially since we're by and large unavailable to help in July if problems arise). 
Since 10.13.6 is in late beta, we think we'll probably recommend High Sierra when that update ships (presumably in August). Things are improving, but it's been a long torturous road—much longer than normal.
In the meantime, both the latest updates for the AppleWatch and the AppleTV have been great. Those updates are recommended. 


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Apple Consultants Network
MacAtoZ LLC provides technical support, upgrade, installation, networking, training and tutoring, web design and hosting, and remote support services for Apple products like Macintosh computers, iPhones, iPods, and iPads.

Ty Davison, Dyneé Medlock, and Joshua Price, our Apple technicians, are the only Apple-certified, Apple Consultants Network members serving both residential and small business clients in Oregon's mid-Willamette Valley.

MacAtoZ has been providing computer services for clients in the Salem area since 2006 (and since 1999 as Our technicians are certified by Apple and carry $1 million in business liability insurance. We frequently present and are well-known at the Salem Macintosh Users Group (SMUG). You can count on us.

Our Sentinel and Sentinel+ services offer home users 24/7 Macintosh monitoring, maintenance, and security. Join today!

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MacAtoZ LLC: The main company web site. You can find information about products and services as well as advice here.

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