News and notes
The city that incorporated social media into everything. A big snowstorm in Roanoke, Virginia last year showed the city the power of social media. Now every department has embraced social media as a way to share and gather information. As this Governing article shows, officials are embracing engagement with residents while acknowledging it takes work to maintain.
Just in time for the 2015 ICMA conference in Seattle, Route Fifty explores what's next in local government (download required). From the workforce of the future to high-tech, high-touch engagement, this informative e-book looks at nine important trends and real-world stories that bring the trends to life.
A cautionary tale of an employee allegedly bilking its undergrounding program of $6.4 million contains lessons for other local governments. Management Partners looked at the policies and structure of the program after the city discovered the embezzlement and made recommendations for improvement.