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RTO7's COVID-19 (Coronavirus) Update & Resources

Update #16 - April 13, 2020

Canada Emergency Wage Subsidy
Impact of COVID-19 on the Canadian Economy & Consumer Sentiment

Canada Emergency Wage Subsidy
The Canada Emergency Wage Subsidy (CEWS) supports employers that are hardest hit by the pandemic and protects the jobs Canadians depend on.

The subsidy covers 75% of an employee's wages – up to $847 per week - for employers of all sizes and across all sectors who have suffered a drop in gross revenues of at least 15 per cent in March, and 30 per cent in April and May.

The program will be in place for a 12-week period, from March 15 to June 6, 2020.

Impact of COVID-19 on the Canadian Economy and Consumer Sentiment, Destination Canada (as of March 30, 2020)
Destination Ontario shared with many tourism organizations the document (see link below), “IMPACT OF COVID-19 ON THE CANADIAN ECONOMY AND CONSUMER SENTIMENT – as of March 30, 2020.  “To understand the consumer mindset and to inform marketing recovery strategies, Destination Ontario has access to various confidential and publicly available economic and public attitude and behaviour research studies. The core of the information is from economic models and consumer sentiment research studies that are structured to better understand when and where to re-engage visitors to think about travelling and with what messaging. Attached for your information are key findings from that research. It contains information on forecasted economic outcomes, a micro-economic outlook, a travel outlook and media consumption information.” 
A lot has happened since March 30th and, as Destination Ontario has pointed out, the information in the attached document should be treated as a snapshot in time.  I encourage all readers to use the information in this document to inform their recovery efforts.  Please keep in mind though that this is a very volatile time in our country and economy and there will be many more changes to be experienced in the future that may affect your planning.  As the saying goes ‘Information is power’, collect as much information as possible, give yourself the power to make the decisions that are best for your recovery.  I am very grateful to Destination Ontario for providing this very valuable data.  
Bill Sullivan, CEO, RTO7

Click on the link below to read the document:  
We will keep you informed of further major happenings as they become known.  Staying informed, applying and monitoring continuous sanitary practices in both the workplace and at home are important steps to weathering this difficult period of time.
RTO7, with support from the Provincial Government and their agencies and our many partners across the region, are committed to providing you, the stakeholders, with as much support as we can.

WHO: Getting your workplace ready for COVID-19 (World Health Organization)
WHO: Coronavirus disease (COVID-19) Pandemic
TIAC:  Coronavirus - Impact on Tourism
RTO7: RTO7's Coronavirus Update & Resources (great resource to share with small businesses & customer facing storefronts) 
Simcoe Muskoka Health Unit: COVID-19 (Novel Coronavirus)
Grey Bruce Health Unit: 2019 Novel Coronavirus (COVID-19)
Staying informed is a positive step to keeping our tourism industry strong.  Please share these communications with your staff and peers.  We encourage you to recommend to your fellow stakeholders to subscribe to RTO7’s newsletter to ensure they receive these updates.  Visit and click on “ARE YOU ON OUR MAILING LIST?  SIGN-UP”  or click on this link.
We will keep you informed as new and timely information becomes available.

Other Useful Links
Click the Date Link below to access prior Coronavirus communications from RTO7.
Prior Communications

Update 15
April 3, 2020 

List of essential workplaces
Read the list of essential workplaces in response to COVID-19 (2019 novel coronavirus). If you have questions about what will be open or impacts to your business or employment, call the Stop the Spread Business Information Line at 1-888-444-3659.  Click on this link to learn more.  Read the full-length communication HERE

Update 14
April 2, 2020

TIAO Survey 3.0  Closing date:  Monday, April 6, 2020 -  8:00 am.  
Read the full-length communication HERE

Update 13
April 1, 2020
At RTO7 we continue to try not to overwhelm you with too many Updates…  
Read the full-length communication HERE

Update 12
March 30, 2020

Canada Emergency Wage Subsidy program
Read the full-length communication HERE

Update 11

March 27, 2020
Read the full-length communication HERE

Update 10
March 25, 2020 
Join Lisa MacLeod, Ontario’s Minister of Heritage, Sport, Tourism and Culture Industries for a tele-townhall to discuss the government’s response to COVID-19.  
Read the full-length communication HERE

Update 9
March 24, 2020
List of Essential Workplaces
The list includes 74 types of businesses that are listed as essential, please click here for a comprehensive list.  
Read the full-length communication HERE
Update 8
March 20, 2020
Important Update - Amendments to the Employment Standards Act
Today, the Ontario Legislature passed the Employment Standards Amendment Act (Infectious Disease Emergencies), 2020 to provide job-protected leave to employees in isolation or quarantine due to COVID-19, or those who need to be away from work to care for children because of school or day care closures or to care for other relatives. A summary of the legislative changes can be found here.  Read the full-length communication HERE
Update 7
March 19, 2020
Important Update - Federal COVID-19 Economic Response Plan
Yesterday, the government of Canada announced support for workers and businesses. Please see the statement from the Prime Minister here and the details from Department of Finance Canada here. The announcement included:
Read the full-length communication HERE
Survey 2.0
March 18, 2020
The survey that is linked here is to provide data to the Ministry regarding losses of business and revenue.  The information will be aggregated so there will be no way to tell the origin of the data.  Read the full-length communication HERE
Update 6
March 17, 2020
We all know that this is a very fluid situation, that information changes often and we endeavour to continue to provide access to that information. Please keep in mind that sometimes it changes within hours.  Please stay informed by linking with Federal and Provincial announcements to facilitate your planning and reactions.  Read the full-length communication HERE
Update 5
March 16, 2020
Knowledge is very important right now. RTO7 is working to gather information from only three sources to ensure that what we are sharing is accurate and up to date.  We source:
  • W.H.O. – World Health Organization
  • Government of Canada Health agencies
  • Province of Ontario Health agencies
The information we share in summaries are meant to give you a head start. Please do not rely on the summaries as the ‘be all and end all’ of information; use the links to stay informed and to share.
Read the full-length communication HERE
Update 4
March 12, 2020 - SURVEY 1.0
Yesterday in our update we alerted you to a survey being sent out, please click on this link to access the survey.  All RTOs will be sending this same survey to all of their stakeholders that they have contact information for: tourism, culture, heritage, sport operators, DMOs, festivals and events, local governmental officials, etc. 
Read the full length communication HERE
Update 3
March 11, 2020
This communication is being sent in continuation of our updates on COVID-19 (Coronavirus).  The sharing of information continues throughout the tourism community.  Please find following a series of links to new and past publications that are pertinent to the tourism and tourism related industries.
Read the full-length communication HERE
Update 2
March 5, 2020
 organizations have started sharing information and recommended practices to support businesses through this period.  We are sharing links to that information with you. Some of the information will apply to you and your operation directly and some will be peripheral in nature but useful to know.  
Read the full-length communication HERE
Update 1
March 3, 2020
The Province of Ontario has set up a website that is updated daily with information on the Coronavirus in the province.  A useful resource for tourism operators, attractions, business owners and accommodators is this list posted on the provincial website, How to Protect Yourself
Read the full-length communication HERE
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