And the winner is.....
Small Fleet - Coach Operator of the Year 2013!!!
It is with immense pride that we can announce that on the evening of 2nd October we won 'Small Fleet - Coach Operator of the Year' at the Route ONE magazine Operator Excellence Awards 2013 which were held at the Hilton Metropole in Birmingham and attended by 720 guests.
This is the second year in a row we have won one of the operator awards, which is unprecedented, after winning the 'Medium Fleet' category at last years awards.The award was presented to us by former BBC newsreader Angela Rippon, Route One editor Mike Morgan and award sponsors Volant Commercials Mark Baker.
In early spring nominations are invited from within our industry, including manufacturers and dealers. All entrants must be nominated, you cannot nominate yourself. The information the judges require is extensive. It includes all our financial records and maintenance records. They also wanted to know about our fleet replacement programme, our marketing strategy, and our initiatives and achievements in the last 12 months.
To make the night even more special our friends at Perryman's Buses, from Berwick upon Tweed, won the 'Small Bus Operator' category.
You can see how we found we had won by watching our latest You Tube clip, filmed on the night.
What the judges said:
“Standing still is not considered an option by our winner. It has innovated and invested with the best of them, adding live tracking enhanced by a mobile phone App, while adding a colourful QR code to its vehicles.
It has seen truly impressive organic growth as a consequence. However, what singles out this operator is the way in which the personal pride expressed by its owner is translated into excellence in all aspects of the business."