User Forum, Customer Survey, eoTouch Delivery, Upgrade Procedure...
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June 2016 Newsletter

eoStar User Forum 2016

Rutherford and Associates will be holding its biennial User Forum and Technology Conference at Frederik Meijer Gardens in Grand Rapids, Michigan, from August 16-19.

During the forum, Rutherford and Associates will present customers with its path for the future, as well as leading discussion topics relating to new innovations and increased functionality in eoStar.

In addition to the user sessions, there will also be a welcome dinner at Founders Brewery, the eoStar Awards Dinner, a golf outing at the Macatawa Legends Golf Course, and a tour of Alliance Beverage.

We look forward to seeing you at the forum.
---Rutherford and Associates

User Forum Sessions


  • A Distributor Experience with WMS
  • WMS Deep Dive
  • Mobile Retail Execution
  • Advanced Order Processing
  • Service and Dispatch
  • Picking Solution Round Table
  • Operations Odds & Ends


  • Retail Initiative
  • eoStar Ins & Outs
  • Craft Brewer Panel
  • Got Orders?
  • Upcoming Miller Coors Initiatives
  • Upcoming Coke Initiatives
  • Sales Odds & Ends

Administration and Reporting

  • The Cloud – Where Do You Want to Go?
  • ION Reports: Old & New
  • Finance
  • Distributor Allowances, Price Support, Rebates
  • EDI Unlocked
  • Multi-Company Handling
  • Security and Auditing
Registration, course descriptions, event locations, hotel arrangements, and other forum details are available on the User Forum page at, which you can visit by clicking the button below.
Go to the User Forum page

Customer Satisfaction Survey

Rutherford would appreciate your participation in the Customer Satisfaction Survey. The survey takes just a few minutes to complete, and it concerns both our company and our product.
Take the survey

eoTouch Delivery Testing

Rutherford has moved eoTouch Delivery, the mobile delivery app for iOS devices, into the testing phase. If you are interested in being part of the testing team, contact your Customer Success Manager.

New Database Upgrade Procedure

In order to further enhance database security and data integrity, eoStar will evaluate each database prior to upgrade in order to determine whether or not it is a live database. If the database is identified as live, an upgrade code will be required for customers to initiate the upgrade. This code can be obtained from either your CSM or Rutherford Support. Without the upgrade code, customers will not be able to proceed with the upgrade.

If you have any question or concerns regarding this change, you can email or call 877.477.9977.
Copyright © 2016 Rutherford and Associates, All rights reserved.

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