June 2015

Well Read
Recommended reading for the month:

Health Insurer Aetna Raises Wages for Lowest-Paid Workers to $16 an Hour: "Low-paid workers quit more often, and the turnover is expensive. There's also evidence higher-paid employees provide better customer service. Bertolini thought the potential benefits could offset the $27 million cost and improve his company's profits in the long run." (NPR)

Wearables at Work: In an interesting experiment, the Financial Times writer Sarah O'Connor allows herself to be monitored, tracked, observed, and analyzed. She captures the weeklong experiment on Facebook. (Facebook)

Nudging Smokers: "In this issue of the Journal, Halpern and his colleagues investigate the role of financial incentives and nudges in promoting smoking cessation, with particular emphasis on the importance of loss aversion and precommitment." (The New England Journal of Medicine)


Well Said 

In a continuation of our CoHealth Checkup series on financial well-being, Carol Harnett and I speak with Doug Hirsch, co-CEO and co-founder of GoodRx. GoodRx helps individuals compare prices and find the best deal for their prescription drugs. GoodRx is available direct to consumers and via employers. Listen now. 


Well Done

Emily McDowell created her collection of empathy cards by drawing from her experience with Hodgkin's lymphoma and the disappearance of friends following her diagnosis. Designed for people with serious illnesses, these cards are also designed to eliminate awkward silences and well-intentioned but disastrous gaffes. Social sites lit up in May as people celebrated the cards' existence.

I see these cards as a clue to the tone and language people with chronic or serious illness crave and as a reminder that in our roles as stewards of company culture, designing for health also means designing for empathy.


Well Connected
Here's where I'll be speaking in the months ahead:

The Fifth Annual IHC Forum West
November 16-18, 2015


614 South 8th Street, #271
Philadelphia, PA 19147