PLANTSCAPERS AUGUST NEWSLETTER                                  View this email in your browser

Mark D. Farrow, COO and Julie Davis Farrow, CEO
Plantscapers Inc.



Main Content Area:
Message From The Owners
New Designs

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We The Employees
Latest News
Famous Quote
Client of the Month

It's All About the GREEN
Product of the Month

Thanks for Helping Us Grow!
We the Employees...
Rufino works his magic at Fantasy Springs, Indio.


Courtney and Nancy prove the new adage, "Great minds not only think alike, they dress alike too."


1st Holiday Order!

Congrats goes to Pacific Western Bank in Woodland Hills for our first Christmas holiday order. Way to go Pacific Western Bank! You’re on the ball!

To order your holiday decor, give us a ring at 949-486-1495.


REMEMBER: Poinsettia Order Forms are due OCTOBER 31st. We sell out every year, so get your orders in quickly. Christmas comes every year, same day. So plan ahead in order to enjoy this special time of year!
Plantscapers Brings Home 3 International Awards!

American Hort held their International Plantscape Award in July where Plantscapers walked away with 3 International Platinum Awards for their innovative plantscape designs. (Read more...)


Famous Quote

I alone cannot change the world, but I can cast a stone across the waters to create many ripples.
                                                    Mother Teresa

Debbie (third from right) and her staff of dedicated home health care clinicians is presented a potted plant from Julie.

Debbie Robson
Salus Homecare
Debbie Robson has worked in hospice for over 23 years. As Vice President of Hospice for Salus Homecare she oversees 45 clinicians – nurses, social workers, chaplains, home health aids – that work for the company.
Back in 2014, Debbie was approached by the owner of Salus to help start the hospice side of the company. She had known the owner for 13 years and decided to take on the opportunity. They had to start the hospice from scratch, meaning long arduous legwork taking a full year to become certified by Medicare. By 2015 they were up and running. Since then they have cared for over 400 families and currently have 70 patients.

When she came to Salus’ corporate office space, she knew she needed to have some plants. “I wanted to get a good feeling for our developing company and bring inspiration through the beauty of plants,” confessed Debbie. She instinctively knew they bring life and creativity to the indoor environment. “These folks spend time outside the office, driving their cars to different places, taking care of people. So we created an environment that is soothing and uplifting for them.”
This comes as no surprise since the favorite part of Debbie’s job is to take care of her team. When they come in for their shifts, she makes sure there is food in the refrigerator so they can have snacks. For Nurses Week she put on an English Tea Party outside, creating a little garden with plants. Everyone brought their own special teacup and snacked on finger sandwiches, berries and scones.
Salus Homecare is much more than hospice. They have private duty nurses and have taken care of patients for years. What makes Salus so great is they are able to provide care across the whole continuum of services from concierge details as well as care not covered by insurance such as special surgical procedures done at home.
Giving back to the community is important to Salus. They partner with the Alzheimers Association and with ALS (Lou Gehrig’s disease) Association in various events to bring awareness. Just recently a Salus nurse who had taken care of many ALS patients spoke to 25 family members affected by ALS. Salus also gives presentations for the Alzheimer’s Association providing vital information to the community.
The appreciation from families given care by Debbie’s team is evident when you hear stories such as how a man walked through their doors one day with a big bouquet of flowers and a card for each and every one who was involved in the care of his wife. He wanted to thank them so much and how much it meant to him to have such a caring team of people tend to his loved one.
It is so evident Debbie embodies Salus’ tagline, “Always there.” Her dedication to staff and families under their care make up the backbone of the hospice program. She is the inspiration that guides the team to follow the company’s mantra, “Always do the right things. Always be a resource to people.”

In return she creates a safe place for them by fostering a good, positive environment. For her, if employees are happy she knows they will bring excellence to the job; and excellence creates happiness. Salus’ core values are: "To be ever present, comforting and nurturing to individuals who need our care." And by hiring very competent people who are experts in what they do allows the company to fulfill their mission.
Debbie’s personal life is also filled with her own family. She has 2 grown daughters, a step-daughter and 10 grandchildren. When her daughter was growing up she went with Debbie to work many times and now continues on with caregiving. She considers herself a 2nd generation hospice caregiver which of course makes her mother very proud.
Thank you Debbie for the fantastic work you do, helping people and meeting the needs of the community in home-based care. Your personal goal to make your company the leader in its field is definitely within your grasp due to the quality of life you have given and continue to give to people in your care.
Salus Homecare hospice admissions contact information, serving all of Orange County is
(888) 881-4822. They are nationally accredited by the Joint Commission.

It's All About the GREEN

4 Humidity-Loving Plants to Green Up the Bathroom

Humidity-loving plants are sometimes difficult to care for indoors due to Southern California's dry coastal desert climate coupled with the dryness of air conditioners. The bathroom (Read more...)

Ribbed Containers
These fiberglass ribbed containers are the newest line we have added to Plantscapers' product list. A classic look, these containers can be used in many design variations such as patioscaping, interiors for homes or offices.

A simple, yet sophisticated container, it works best indoors. We can add a flare of distinction with a unique type of plant to stylize the interior. The containers are fun and available in many sizes and colors.

Call your design consultant today for more information.

Thank You For Helping Us Grow....


As an interior plantscaping company, we have connections in far away places. Recently it occurred to me while watching several documentaries, the process for receiving merchandise goes through many hands and processes. A salmon dinner you order at a restaurant was once swimming in the ocean or a fish farm. And then of course had to be plucked up and via many processes, ended up on your plate. Just watch the Deadliest Catch and you will gain appreciation for the difficulties catching fish and why it can be pricey. It’s the same thing with supply and demand in the nursery industry. Recently you might have heard us say certain plants are unavailable. It’s the truth because interior plantscaping has a process of its own.

Over the last few years our team has had the opportunity to learn even more about growing and selling plants, truly a fascinating process. One thing I always strive for is continuing education in our industry to keep ourselves in-the-know. It’s amazing after 36 years in the business I still find there is still so much to learn.

Plants get nurtured by a worker.

We toured the Hawaiian nurseries a few years ago where most palm trees are grown. The process is long and arduous and 10’ trees start out as 2” plants, thousands of them, sitting in trays lining the greenhouses. If you do the math looking at the gorgeous 10’ palm, you need to realize an average Rhaphis excelsa grows 1’ a year. And that is after it has endured natural phenomenon such as hurricanes, heavy rains, excessive heat and other natural elements. By the time the palm has reached 10 feet, it has spent 10 years growing.

While the palms get bigger they are hand transferred to 5, 10 or 15 gallon grow pots, all dependent upon the quality and size of the tree determined by the growers. Then they are placed on cinder blocks (see picture left of Stage 1 baby Rhapis palms), again by hand, to keep infestation at bay in the greenhouse. A lot of care has gone into that one palm in the meantime. It has been watered, hand-trimmed, hand re-potted and sprayed for insects, not to mention all the while sitting on very expensive waterfront Hawaiian property.

Stage 2 of growing Rhaphis palms shows their increasing size.

After they have matured to their desired height the plants are sleeved and put on a Matson truck filled to the brim with plant material and sent via airplane or boat which can take up to 10 days with some material ending up lost during transports.

Rhaphis palms are now 12 feet tall at Stage 3.

When they finally arrive to their destination, the United States Agriculture Department investigates the crop of potted plants, searching for any infestations like the invasive coqui frog native to Puerto Rico. These little guys had hitched a ride on a potted plant from Florida and now reside in Hawaii without any natural born predators to stop them. This is the importance of quarantines.

The plants sit in quarantine for a specified time to be sure they are clear of any pests, then released for sale to the United States. The way to tell if your plants are grown in Hawaii is the plants are potted in lava rock. Only Hawaiian materials have lava rock in their soil.

Plants are ready to make a trip via FedEx to California.

But it doesn’t end there. It is then sent to your local nursery; or delivered to you by your interiorscaper. The palms are sold or shipped to nurseries throughout the United States as 3’, 4’ and up to 10’ potted plants. The less healthy looking trees are sold to the larger retail markets. The crème de la crème are sold to top commercial greenhouses and nurseries throughout the states. This happens with many other types of interior plants which are basically tropical in nature and typically grown in Hawaii or Florida.

There are botanists that even go to the rainforests to collect bromeliads out of the trees and make new varieties by joining them together, getting the license to do so. Then they bring them back here to grow and sell to the public.

Dracaena Lisa plants are grown in groves.

Other plants, mostly the Dracaenas, come from Florida. Many varieties are actually started in a Petri dish by a botanist. They are hand transplanted to a small 4” grow-pot with soil and then the plants begin their journey. They are grown in groves and as they become different heights at time of harvest, someone chooses by hand the different cane sizes – 3, 4 and 6 feet to put together in a grow container to create a multi-sized Dracaena tree to be sold. This process can take up to 7 - 10 years. From this point forward, it is the same process as explained for the palms to get the plants to the end user.

Some of our largest growers in Florida have lost their complete crops due to horrific hurricanes. The expense to re-build is great and therefore the supply of Dracaenas drops which affects the consumers by a loss of that variety. This actually happens quite a bit. And like in any community when the demand is higher than the supply, it is because we don’t have enough growers to meet our needs.

Another instance is the cost to grow trees over 8 feet have increased tremendously so growers are not holding trees for long periods of time for them to reach those heights. Finding tall trees has become a very hard task and in turn has driven the cost up. We especially see this in Christmas tree lots, where taller trees are harder to find because it is just not economically feasible for Oregon growers to keep trees in the ground that long.

One workaround is we have had to work directly months in advance with growers to sell us tall trees on projects such as high-ceiling lobbies in offices and hotels. And in the last 4-5 years we have seen restrictions on obtaining certain plant types. Living walls have become increasingly popular, so 6” colorful plants (the size required for the walls), are difficult to get because the growers cannot keep up with the demand. So when you can’t find a certain type of interior plant; or an interiorscaper indicates they can’t get a replacement, it is the workings of demand that has caused the limit of supply.

We recently took our entire team to one of our greenhouses for a field trip. We all learned so much about behind-the-scenes at a plant nursery, how plants are grown, get to us, with all the trials and tribulations of the industry, some of which I have detailed above.

One important fact is everything grown in Hawaii and Florida is shipped via the trucking industry, even on some occasions through FedEx, always after the plants have been quarantined. A netting is wrapped around the plants to keep them from being damaged in transit.  It’s very common to loose many plants not only to pests but during shipping, which costs the greenhouse thousands of dollars.

Our team learned so many fun facts that day. But one of the biggest take away from our visits is to appreciate all the things we have and take a minute to think of the long process it took to get to you, especially organic items such as food.

Right now there might be a worker in Hawaii hand picking the stalks of a Dracaena Lisa and placing them together in a grow pot this very moment. It just might end up in your living room someday. Gives you something to think about.

Warm regards & blessings,

Mark and Julie Farrow

Plantscapers New Designs
Fountains at the Carlotta, Palm Desert

Herbalife, Los Angeles

Medical Specialties Manager Inc., Orange

The Vintage Club, Palm Desert

Vans, Costa Mesa
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