I have been traveling quite a bit the past months and wanted to mention a few of my speaking engagements. At Edwards Air Force Base and NASA Flight Test Center, it was great to be in a room where I knew that the audience "got it." They got it so clearly that when the officers played quad rugby, one mentioned that they were being nice until about 3 seconds into the match when he was blindsided by a quad rugby player. It was then "game on," “wheelchair to wheelchair.” I also spoke in Cancun to a group of decision makers for airports across Latin America. While I initially struggled to say anything convincing, my closing ended with such a roar that I think everyone understood what their role as an executive should be. I told a story about a young German swimmer, her quest for gold in Athens and how she told me she swam with no arms or legs because "I can." I told the airport executives that things can change in Latin America and the Caribbean because "they are the leaders and they can.” Finally in New Zealand I was welcomed by airlines from across the globe, and I think everyone in the room nodded with me, not against me. Being in customer service, they understood it when I said, "In life, you get what you give." Now here we are in 4th Quarter and behind in our fundraising, so I am asking everyone who "can," please "do" because ODO needs your help to keep making a difference at home and worldwide. Happy Thanksgiving!
Open Doors Organization will hold its next Complaints Resolution Official (CRO) Initial Training in Chicago at ODO Headquarters on December 10-11, 2014. The 1-1/2 day class, led by ODO Executive Director Eric Lipp and Candace Cable, includes a thorough analysis of Part 382 regulations, problem solving exercises and ODO’s internationally-recognized disability etiquette training. On Wed., Dec. 10 the class will run from 10am-5pm; on Thurs., Dec. 11 from 9am-1pm. Email Eric or call 773.388.8839 to reserve your spot!
Detailed CRO Flyer