Royal Caribbean International's new Advisory Board on Disabilities must be the most broadly representative ever! In addition to ODO's Eric Lipp, there are members from the American Sleep Apnea Association, United Spinal, Hearing Loss Association of America, Celiac Disease Foundation, Amputee Coalition, Christopher & Dana Reeve Foundation, Center for Independent Living of Broward, Lighthouse of Broward, Little People of America, Food Allergy Research & Education Inc. and American Association of Kidney Patients. At a second meeting in Miami this September, the Board learned about accessible shore excursions and discussed possible changes to training programs and creation of a formal ship tour program. Kudos to Ron Pettit, the visionary behind this new initiative. Learn more about Accessibility at RCI.
United Takes Disability Awareness to Cancun
This September United Airlines hosted a first-ever Disability Awareness Day at CUN (Cancun, Mexico). The event focused on one simple approach to customers with disabilities--don't be afraid to ask if you perceive that a customer with a disability needs help. The speakers on the panel emphasized communication and shared personal stories of living with a disability with more than 100 attendees. Among the panelists was Pat Pound, an ODO consultant and member of United's Accessible Travel Advisory Board.