Dec. 2021 News
Bye bye, 2021! This past year will go down as another crazy year to remember (or forget!), but there is a lot of good to reflect on. ODO has been hard at work to STOP wheelchair damage and change the way planes and chairs are built. We will stay committed to this in a big way in 2022 including a brand new program to help minimize damage, details coming soon! ODO also completed another ACRP project in 2021 and started work on the Complete Trip project in Buffalo for the Federal Highway Administration. Let's not leave out the thousands of Amtrak frontline workers who have now been properly trained on access and inclusion. So as we head into 2022, please keep ODO in your thoughts, and we will keep you in ours. To donate, please visit our website or call us at 773-388-8839. Thanks to all who had already included us in their year-end giving.
Best Wishes for a Happy, Healthy New Year!
Eric Lipp, Executive Director
Open Doors Organization

ITS4US Complete Trip Pilot
ODO and partners ICF International, the University of Buffalo, the Buffalo Niagara Medical Campus (BNMC), the Niagara Frontier Transportation Authority, and other stakeholders recently completed Phase 1 planning for the U.S. DOT’s ITS4US Complete Trip Deployment Program. This pilot program, taking place in and around the Medical Campus (shown above), will help employees and visitors with and without disabilities access the extensive campus. The pilot will feature a centralized trip planning mobile application, an enhanced wayfinding system, and two autonomous, accessible shuttles.
IATA Initiatives Update
The IATA Mobility Aids Action Group is well underway with the participation of ODO and other disability organizations, airports, wheelchair manufacturers, airplane manufacturers and airlines from around the world. The group is finishing up the identification of the pain points throughout the passenger journey. In January, meetings will brainstorm on creating standard forms to include in IATA Resolutions and Recommended Practices, developing functional guidelines for securement and containment in the cargo hold, recommending updates to IATA standards, and outlining recommendations for mobility aid and aircraft manufacturers. Once these tasks are complete, it will be up to senior leaders at all these entities to put the resources in place necessary to implement the group's recommendations.
Open Doors Organization has also been active on an IATA committee tasked with revising the Airport Development Resource Manual. The new edition, to be released in 2022, will feature a greatly expanded chapter, "Universal Design and Terminal Accessibility."
UberWAV Avis Partnership
As part of a pilot program in the Boston area and Washington DC, ODO in 2021 helped launch the successful UberWAV Rental Program where drivers have the opportunity to rent wheelchair accessible vans from Avis and drive on the Uber platform. We were excited to bring on two new trainers, Yolanda Mitchell and Stephen Harris, to help conduct the trainings in Boston and DC. To date 144 drivers have completed the training! We look forward to picking back up again in January 2022.
New Amtrak Trainsets
On Dec. 9 in a meeting with the its Disability Community Advisory Group, the Amtrak Accessibility Office revealed design changes that will improve Amfleet trainsets for passengers with reduced mobility. The new trains will feature built-in mobility lifts, and five of the train's wheelchair positions will have direct access to the fully accessible cafe car. A number of cars in standard and business class will have two co-located wheelchair positions. Gangways between cars will also be accessible, and train vestibules and accessible restrooms will all have a 60" turning circle. Other major changes include hand holds on each seat and an induction hearing loop system. In 2022 the Disability Community will be invited to visit and provide further feedback on mockups of the new, improved facilities. For additional information, email David Nelson, Manager, Passenger Accessibility.

Save The Date!
In 2022, the TravelAbility Summit will become the Emerging Markets Summit and expand its focus to include Sustainability and DE&I as well as Accessibility. Founder Jake Steinman explained the change in a recent eblast: "Due to the baby boomer demographic (they control 58% of U.S. discretionary spending), accessibility is poised to be a more robust tourism driver than either of the other two. By bundling the three niches together into one event we will bring accessibility into the conversation for people who have been focusing on sustainability and DE&I." As TravelAbility board members, we at ODO agree that this is a powerful step forward in line with our ongoing promotion of Universal Design. So come join us at the Hilton Orlando on June 5-7. 2022.