Our focus has been on enabling people to do their ministry through technology. A recent gathering of IT staff in OM highlighted that they have seen a 40% increase of missionaries working from home in some fields. They have requested help in providing remote support to these workers. We also shared in this IT gathering a recent working from home infographic IT checklist we produced.
You may have heard in the news that places like the Colonial Pipeline have gotten hacked. My team continually evaluates our infrastructure to reduce our risk to these types of hacks. As an organisation, we have completed a year-long task to reset all our passwords to new complexity requirements. I worked with all our fields to provide reports and complete the task.
We also use Parallels RAS to provide access to our Windows OS based HR and Finance application from centralised data centres. I am working on a helpdesk ticket with Parallels for the last 2 months to fix a problem preventing us from using multi-factor authentication (MFA) to access this application. We feel to keep our systems secure, we must not depend on only a username and password pair, but also some additional factor.
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