For over a year, our OM IT team have been working to add a second factor for logging into our HR and accounting software. It is no longer safe to have such information rich systems available without a second factor. But we had a problem with the software vendor giving us this solution and had a ticket open with them for 8 months. After ramping up the pressure last month, we finally could resolve the problem. I (Leon) was so excited after spending many long troubleshooting sessions with the vendor over many months. We are communicating the change to people in OM this week and by the end of the month will enforce Multi Factor Authentication to get into our HR and finance software.
The first phase of my ID management project is ending. I hope to have the first phase completed by the end of April. From there, it moves into more of a maintenance and ongoing improvement phase. A lot of our IT projects are ending. This means we are having strategic IT planning meetings this week to plan our next 9-12 months of work.