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October 2015 - iNetwork IAPS Network News
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Innovative Access to Public Services (IAPS) News


Hi <<First Name>>,

This week coincides with two digital campaigns. The first is national Get Online Week, and the second is public voting for your favourite iNetwork Innovation Award nomination. More about both in this month's IAPS news update. Please scroll down for these and more!
 
Regards,
Shelley Heckman
Capability Improvement Manager
Innovative Access to Public Services Network Lead

t:   0161 342 3445
m: 07875 574401
www.i-network.org.uk
www.twitter.com/theinetwork

NEWS

Vote for Your Favourite Innovative Project


iNetwork's 2015 Innovation Awards invites you to vote for your favourite innovative project, initiative or service in each of the award categories. Browse through all the nomination submissions and tell your colleagues to do the same. Hurry, voting is only open this week!

Shortlisted finalists will be invited to attend the awards dinner on 18 November, held on the evening before iNetwork's 11th annual Winter conference on Delivering through Devolution.
 

National Get Online Week


This week is Get Online Week, the biggest digital inclusion campaign in the UK.

The campaign, through the support of a variety of service providers, will be holding hundreds of Get Online Week events in community venues all across the country. In villages halls, community centres, doctors surgeries, jobcentres and more, people will be making life easier by getting online for the first time, and doing more with their skills.

If you are not already involved in hosting an event, you can still get involved by spreading the word about the campaign and the Get Online activities being offered in your area. Or, if you are based in the North West and are not involved with the Go ON NW campaign, sign up to receive information about Go ON NW partner meetings, which is supported by iNetwork through the IAPS programme.


Annual Conference is Sold Out!


If you have not yet secured your place at this year's iNetwork annual conference on Delivering Through Devolution, then you may have missed your chance.

iNetwork's annual conference has sold out, and a wait-list is in force. The speaker line-up is our best yet, contributing to the popularity of the event. If you haven't yet secured your tickets, it is still worth getting your name on the waiting list as soon as you can for your best chance of being offered tickets that become available through cancellations.

Funding & Opportunities

Crowdfunding Manchester Match Pledge Pot


Crowdfunding Manchester just got a boost!  #MakeMCR will match pledges raised on crowdfunding site, Spacehive, up to a maximum of £1,000. 

The #MakeMCR Pledge Pot is open to voluntary, community and public sector organisations and to partnership projects that provide clear wider benefits for the city. Projects must be Manchester based or the majority of benefits must be in Manchester.  To apply for a #MakeMCR pledge, projects must be registered on Spacehive and show how their project will help Manchester residents (including staff or volunteers working on the project) gain new skills and work experiences. Visit the Spacehive website and take a look at the application form for more details.
 

CAN YOU HELP?

Staff Behavioural Frameworks


Do you have any staff behavioural or value frameworks that you could share with Catherine at Greater Manchester Police? If you wouldn't mind sharing your framework, please get in touch with Cat via Shelley.
 

Website Feedback


Carlisle City Council has a lovely new website.  It has been overhauled to be more intuitive, sleeker, and mobile responsive. The new website has introduced a new customer portal, and is optimised to encourage digital transactions. Have they hit the mark? Feedback is not only welcomed, but actively sought. Let Ben know what you think of Carlisle City Council's website: customerservices@carlisle.gov.uk
 

IAPS Network Leaders Sought


We are currently reviewing our membership of the thought leaders that help govern and support the IAPS programme. The IAPS network leadership group meets quarterly with me to ensure that the events, projects and other activities that iNetwork runs under the IAPS banner remains relevant for you.

Current members include representatives from Stockport Council, West Lancashire Council, Carlisle City Council, Cheshire East Council, Tameside Council, Wirral Council, Calderdale Council, Warrington Borough Council, and Bolton Council.

We would very much like to see representatives from Social Housing, NHS, Fire & Rescue and Police in the group as well as from more organisations based in Merseyside, Yorkshire and Humber, and Lancashire. If you are interested in finding out more, please contact me to discuss.
 
Have a question that you would like to put to the wider community? Feel free to send me your questions to be included in next month's news update, or why not post your question on the iNetwork Linkedin group message board?

UPCOMING 

EVENTS

Digital Marketing & Social Media: Digital Managers' Forum Round Table Session
16 Oct, Rochdale
Go ON NW Autumn Partnership Meeting
5 Nov, Manchester
iNetwork Innovation Awards Dinner (invitation only)
18 Nov, Manchester
iNetwork Annual Conference: Delivering through Devolution
19 Nov, Manchester
IAPS Network Leadership Group Meeting (Invitation only)
10 Dec, Warrington

IAPS RESOURCES

Missed a recent IAPS event? Find presentations here:

Digital Customer Experience and Service Transformation Roundtable

29 September 2015

City of Boroondara Customer Experience Improvement Strategy
Deb Ganderton, City of Boroondara
 

Go ON NW Summer Partnership Meeting

6 August 2015

Go ON NW Meeting Notes

The Wigan Deal for Inclusion
Alison McKenzie-Folan, Wigan Council

Go ON NW I Made A Difference Awards Video
 

Digital Conference 2015: digital inclusion, care and welfare

22 June 2015

Chair Opening Plenary  
Phil Swan, iNetwork

Digital Context on the Ground
Ken Clemens, Age UK Cheshire

Digital Context in the Public Sector
Jonathan House and Grant Shipway, PwC

Integrated Digital Case Management System for Welfare Services
Simon Williams, IEG4

Bolton Local Directory Online support
Chris Hart and Najma Patel, Bolton Council 

Online Housing & Council Tax Benefit – Designing Services to be Better, not Just Look Better
Rahna Riley, Rochdale Council 

Do Your Digital Services Pass Your Friends and Family Test? - applying lessons from Health to improve accessibility and usability.
Bruce Elliot, HSCIC

DWP welfare data sharing: 2020 Vision
David Wright DWP

Helping Hands: co-creation and digital inclusion
Lee Omar, Red Ninja Studios

Applying Mobility in Delivering Care for the Vulnerable
David Harrison, CommonTime

Digital Inclusion – how we’re making it happen in Cheshire East
Helen Davies, Cheshire Peaks and Plains Housing

Enabling integrated health and care through information and digital technologies
Mark Golledge, LGA

Digital Inclusion - empowering people and communities through digital services, The Deal and Get Online
Lesley O'Halloran, Wigan Council
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