March 2016 - iNetwork ESR2 Network News
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Hi <<First Name>>,

Easter is nearly here so this newsletter will greet you with a cheer.  If you have any time booked off have a good break and enjoy the bank holidays!

As we start our long weekend, we should also remember that our police and fire officers, paramedics, essential services and other emergency service personnel will be working hard to keep us safe and well. Volunteers and workers, front line staff will be making sure the vulnerable and elderly are not isolated. So we would like to thank those of you who will be working

Regards, Catherine O'Neill
Capability Improvement Manager
Effective Service Redesign & Reform Network Lead
m: 07919 111251 e:    /


NHS Improvement sets out the vision for providers in 2020

Jim Mackey, Chief Executive of NHS Improvement, set out how the new organisation will create the conditions for real and lasting change in the NHS.

He said: “NHS Improvement will stand shoulder-to-shoulder with the service, whether that is in getting a grip on the financial situation or providing stability and offering support as our NHS seeks to change and improve to meet the needs of its patients.

Supporting providers to deliver documents/policy papers can be found here: Implementing the Forward View

Gambling-related harm targeted in ground-breaking study

Two Local Authorities Westminster City Council and Manchester City Council are the first in the UK to map people at risk of gambling -related harm in their communities.
This comes before a change to regulations on April 6th, which will require all gambling premises to prepare a local area risk assessment.
The two local councils found similar concerns about gambling and decided to work together with the support the Local Government Association to identify and map at-risk individuals within the two cities.

Two maps are available:

Cllr Tony Page, the Local Government Association’s licensing spokesman, said: “The LGA is very pleased to have supported this project, and with the tools that have been produced from it. Licensing authorities and gambling operators all have a responsibility to help protect those who are vulnerable to harm from gambling, and this ground-breaking research will be of huge assistance in ensuring their efforts to protect people are properly targeted.  
Full article can be read here: Westminster City Council and Manchester City Council

Design in Public Services - West Midlands 

Design in the Public Sector is the public sector service transformation accelerator programme, delivered in partnership with the Local Government Association, it helps public services to commission and deliver better services. West Midlands are currently undertaking a programme with 7 Local Authorities and partners being part of this programme will help them develop tangible, user-centred solutions and embed design capability across teams as part of the process.

I will keep you posted of their journey and hopefully share the case studies from the programme.

For further information, contact Programme Lead Melani Oliver on or visit our web site to view case studies

New Radicals Nomination

Nominate now for the New Radicals 2016 list
Every two years, the New Radicals list showcases 50 radical thinking individuals and organisations changing our world for the better. We’ve joined forces with The Observer for a third time to find a new generation of radicals working in the UK today.

Nesta want you to nominate the people, initiatives and organisations developing creative ways of tackling society’s biggest challenges. Recap on the 2012 and 2014 lists and share the call with hashtag #50Radicals.

Submit your nominations or entry for New Radicals 2016!

New Research from Age UK 

In last months newsletter I shared a link with you to download a combating loneliness: published by LGA, Age UK, Campaign to End Loneliness, if you missed it you can Download the guide here
New research from Age UK shows just how tough life is for older people with care needs who are struggling on without any help Age UK has warned that hundreds of thousands of older people face a "double whammy" of unmet care needs and chronic loneliness. The charity said that over a million need care but do not get it, whether from family, friends or the local council, and around 300,000 were also struggling to cope with loneliness much of the time. Caroline Abrahams, charity director at Age UK, said: "Our social care system is in decline and failing to keep pace with our growing older population.” 

Download the report (PDF, 385KB)


-sharing sucesses, funding, projects etc.

Check out our new 'What Works' Case Studies 

In last months newsletter I shared a link Check out our new "What Works" Case Studies
As part of the ongoing development of our new website, iNetwork have set out to build up a library of “What Works” case studies. Click here to take a look.

It is our hope that this library can become a central point for sharing best practice and innovative ideas across the country. It will give members and prospective members quick and easy access to information about cutting-edge projects which may be of interest to them. As such it will fit with our overall strategy to allow further cooperation and collaboration on the public sector reform agenda.

At present the library is still under construction and only a handful of case studies are live. Most of them featured at our annual innovation awards so they are well worth your attention. Be sure to check in regularly as there will be projects going up which, we assure you, you will not want to miss.

Finally, as a network we welcome the sharing of all best practice and expertise. If you or your organisation has a project/case study that you think might be of any value to others please do not hesitate to get in touch by dropping us an e-mail, we’d love to hear from you.


Further to our development of the iNetwork website, we are proud to unveil the new and improved iStandUK website! Be sure to visit the latest news and project work around all things data standards in the public sector.  We are very excited about the projects of iStandUK and implore you to get involved. Collaboration is not only welcome, but essential to success and improved efficiency for us all when it comes to standards. 

We are particularly excited about the new forum capability. It is our aim to make this a national center of discussion and deliberation in the near future. Please take the time to sign up and share your expertise!

Follow us on Twitter

iNetwork Twitter
iStandUK Twitter


Connected Procurement Forum
This forum will focus on social value and health and social care co-commissioning 
23 March, Manchester
iNetwork InfoSec Conference 2016: Building Cyber Security and Resilience in a Digital World
22 April, Manchester
Digital Managers' Forum
26 April 2016, TBC
Go ON NW Spring Partnership Meeting
12 May 2016, Widnes
iNetwork Digital Conference
16 June 2016, Manchester
(please pencil this in your diary more info to come soon)
The above is a list of selected events that may be of interest to the ESR2 community. Want to see all the iNetwork events that we offer? Take a look at the iNetwork events calendar.


LEAN Funded Training

I am delighted to tell you that we are going from strength to strength in our LEAN funded programme with 20+ organisations now accessing the funding and undertaking the training programme.
Our latest addition has seen an exciting cross-organisational cohort from Pennine Acute Trust, Manchester City Council, Central Manchester Foundation Trust, University Hospital South Manchester, and Manchester Mental Health Service Trust.
If you haven’t yet accessed the funding, I can now confirm that the stream will continue into 2016/17 programme of work and again the pot of funding will be allocated on a first come first served basis, so don’t delay get in touch today.  Contact Cath 

Group Facilitation Training Skills 

Exclusive to members, ICA:UK are offering courses at their discounted rate for their upcoming Group Facilitation Methods and Action Planning courses in Manchester. iNetwork staff are all trained in ICA:UK's group facilitation methods. The training has supported iNetwork to facilitate round-table events, consensus workshops and action planning meetings.

To claim your discounted rate at band B rates, call Clare at ICA:UK on 0161 2328444. Please quote iNETWORK when making your booking


Have a question you would like to put out to the ESR2 Community?

Feel free to send me your query to be included in next months news update. Alternatively, why not post your question on the iNetworks Linkedin group message board?


- presentations, notes, minutes etc.

Community Assets: Harnessing your Communities' Strengths 

A Tale of 2 Cities - Troubled Families Data Event

iNetwork in Partnership with Design Councils Design in Public Services programme: Case Study Stockport MBC

The Challenge
Stockport Borough Council wanted to undertake detailed work to tackle the heart of domestic abuse issues. They were conscious that their victim support services, by not addressing the root causes of the abuse, would only ever be scratching the surface of the problem.
Stockport applied to be part of Design Council’s Design in the Public Sector programme to see if a design-led approach could help them find a better solution to the issue.

Read the full Case Study here including outcomes: Stockport Metropolitan Borough Council: Improving Services to tackle Domestic Abuse 

Design Council Masterclass

Slides used during the half-day, interactive masterclass, developed and delivered by the Design Council, that provide you with a practical understanding of how you can put people at the heart of your design process, to make sure your services are effective for users as they are efficient for you.

We Did It: The Shaping Demand Unconference

  • Blog by Catherine O'Neill - Blog 

How to innovate in Adult Social Care 

Since 2012 the iNnovation Network, led by Liverpool city council, has been thinking afresh about adult social care. Phil Rigby explains here in this video: 

How over-65s are helping to create a new shopping app is an example of co-creation

In Anfield, Walton and Kirkdale, a group of 50 over-65s are involved in a 12-week pilot of the Helping Hand grocery shopping app. However, unlike other so-called collaborations, these men and women have been involved in the 18-month project all the way through; they aren’t focus groupers, they are co-creators.

Take a peek at their video here: Helping Hands 

Shaping Demand in the Public Sector

David Hoyle - New Charter Housing: So; what do over 75s in Hyde and women leaving HMP Styal have in common  

Gemma Bathurst-Whittle - Wigan Council - Behavioural economics and The Deal in Action

Jacqui Dorman - Tameside Public Health: Understanding life style Behaviour and Attitudes

Useful Links and Snippets .....

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