Best & worst cities for patient satisfaction, managing reviews and more
June 2014
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Reputation Matters

Patient Satisfaction in America

Unprecedented analysis of online reviews of 46,300 doctors finds harshest critics in New York and California – with the happiest patients in California, too.
Read more: Best & Worst Cities for Online Patient Satisfaction

Online Doctor ReviewsReputation Management Panic?  

Doctors and practitioners fretting over their online reputation can breathe easy. According to a recent Vanguard study, 56.8 percent of patient reviewers give their physicians four stars or better and only one in eight doctors (12.1 percent) gets an average of less than two stars. 

Learn about our medical marketing programs   |   View our portfolio   |   Contact us online

Tip of the Month:

Prevent Patient Complaints: 

The little things, such as good phone manners and looking patients in the eye when speaking, make all the difference. 

Vanguard Communications

2400 Broadway, Suite 3
Denver, CO 80205
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