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- Monday, 19th October 2020 -

In recent weeks, two Queensland residential care providers have been required to activate Individual Flexibility Agreements as part of their arrangements for continuing the care of two young people.

What happens if your organisation is next?

Will YOU know what to do?

If COVID comes knocking, will your organisation be ready?

Are YOU prepared?

‘Individual Flexibility Agreements’ option

If your organisation delivers residential care services, has it carefully reviewed and considered the  information about Individual Flexibility Agreements posted on the Community Services Industry Alliance (CSIA) website and Child Safety’s COVID-19 webpages? Has your organisation consulted with The Services Union? Has your organisation consulted with its staff? Is your organisation ready to activate an Individual Flexibility Agreement if needed?

COVID Preparedness Checklist – Res Care Reminder!

If your organisation delivers residential care services, has it completed and submitted to PeakCare its  ‘COVID Preparedness Checklist’? In addition to enabling residential care providers to self-assess their COVID preparedness across a number of domains, the collated information will be of great importance to Child Safety, Queensland Health and PeakCare in planning and developing any additional strategies that may be needed within and across agencies at local, regional and state levels to support you. The more precise you are in completing the check-list, the greater will be our capacity in ensuring that nothing is overlooked. If you work in a residential care service, check with your manager that arrangements have been made for the check-list to be completed as soon as possible.

COVID-19 Residential Care Guidelines

If your organisation delivers residential care services, has it closely examined the Residential Care Services COVID-19 Guidelines recently released by Child Safety? Have you used these guidelines to review and refine your organisation’s own service continuity and contingency plans?

Strategic Implementation Group (SIG) attendance

If your organisation delivers residential care services, has it allocated responsibilities to designated people within your organisation to regularly attend the Non Family-Based Strategic Implementation Group (SIG) meetings convened by Child Safety. These are meetings that your organisation cannot afford to miss if it is to be kept up-to-date with the latest information from Queensland Health, Child Safety and others about COVID. These are critical forums for raising and dealing with any concerns your organisation may have about its COVID preparedness.

Children's Week is almost here

NAPCAN and PeakCare invite you to join in celebrating the rights of children in Queensland. Though this year has posed many challenges, it also offers a great opportunity to acknowledge the strengths of children and young people, and the support provided by families and communities. The Children’s Week National Theme for 2020 is UNCRC Article 15 – Children have the right to meet together and join groups and organisations as long as it does not stop other people from enjoying their rights. In exercising their rights, children have the responsibility to respect the rights, freedom and reputations of others. Get involved in Children's Week - 24th October to 1st November - in plenty of different ways. Register your school or workplace Children's Week activities and go in the draw to win a $200 voucher. Attend the free Generation of Change webinar on Thursday, 29th October to hear from teenage Youth Mentors on the Children's Week Committee about inspiring young Queenslanders who will share how they are making a difference. Register for the National Online Forum to participate in a national online conversation with incoming National Children's Commissioner, Anne Hollands, on Wednesday, 28th October.

YAC Orange Paper - a ten-point evidence base to address youth offending

Youth Advocacy Centre (YAC) has published an Orange Paper of evidence-based approaches to address youth offending. The Paper has been distributed to each candidate standing in the upcoming election in a bid to provide candidates with an opportunity to commit to investment in areas known to be successful in addressing youth offending. The ten-point plan recommends government: ensure early and extended support for families; reduce housing pressures and risk of homelessness; keep children and young people engaged and included in education; increase provision of mental health services, detox and rehab facilities, and mentors; enable access to youth appropriate activities and space; support localised, community and place-based responses; support intensive, individualised therapy for those in detention; give priority support to those most vulnerable. Make sure to read the Paper, discuss with colleagues, and contact your local Member or standing candidate to discuss their commitment to the recommendations contained within. 

HSQF Version 7.0 has commenced

An updated version of the Human Services Quality Framework (HSQF) Quality Framework Version 7.0 and HSQF User Guide – Certification Version 7.0, is now available on the HSQF website, as well as a range of new and updated resources. The framework update includes information about new service types under HSQF as well as updates to existing service types as required. The HSQF User Guide – Certification Version 7.0 outlines quality guidelines and evidence requirements for organisations required to achieve HSQF certification, and the Version Control and Log of Changes provides information on all changes.

NDIA announces Independent Assessment tools for fairer NDIS decision-making

The National Disability Insurance Agency (NDIA) has announced the Independent Assessment tools that will lead to fairer and more consistent decisions for NDIS participants. The release of these free tools is intended to ensure all Australians with disability have access to equal footing in adopting internationally recognised assessment tools for more equitable decisions in relation to the Scheme. Find out more about the independent assessment toolkit, the assessment tools themselves, and the continuing pilot program.

Mental Health Matters

October is National Mental Health Awareness month, aiming to bring attention and reduce stigma around mental health issues. Mental health is something that affects every Australian, and with the added pressures of the global pandemic, this important issue requires every Australian's attention. Find out more or visit our website calendar to register for online forum events and workshops in support of raising mental health awareness. 

Disability sector workforce development consultations on DFV against women with disability

WorkUp Queensland and NDS have partnered on the workforce development project, The Domestic and Family Violence Training and Resources for the Disability Workforce, in relation to domestic and family violence experienced by women with disability. To inform project development, the disability service workforce are invited to a series of consultations to share views on what training, skilling and resources are needed to enhance the capability of the disability workforce to contribute to violence prevention; recognise the warning signs that a person may be at risk; respond sensitively and appropriately; and refer people to appropriate supports and services. Aboriginal and Torres Strait Islander organisations are invited to a special consultation on Tuesday, 27th October, with following learning needs consultations open for individual workers on Wednesday, 28th October and organisations on Thursday, 29th October. To register or for more information, contact Tash Mucha, Sector Support Coordinator on (07) 3828 9400 or

Pride Foundation 2020 Small Grants Program now open

The Pride Foundation Australia Small Grants Program supports projects proposed by individuals, organisations or communities who would otherwise be limited by the constraints of other funding programs. Grants are up to $500, and the project needs to directly or indirectly assist, involve and benefit LGBTQIA+ people and promote positive social outcomes and mental health in the community. Applications close 6th December. Find out more and apply.

Communicating effectively with CALD clients and community members during COVID

QCOSS has launched a survey for looking at communicating with Culturally and Linguistically Diverse (CALD) community members and clients during COVID-19 to identify gaps and prepare for future challenges. What are some of the issues you have faced with service delivery? What would help you to better assist your clients? Have your say by Saturday, 31st October.

Queensland moves to Stage 4 of Roadmap to Easing Restrictions

From 4pm Friday, 16th October, Queensland residents can gather in groups of up to 40 people in their homes and public spaces; up to 40 people can dance at any one time at a wedding with a COVID Safe Plan; dancing is permitted at Year 12 formals; and aged care residents can go on excursions. Current border restrictions from 1st October remain in place, allowing exchange and travel between Queensland and New South Wales for current residents. Queensland’s State election will be held Saturday, 31st October. Read more.

Keep the nominations rolling in for PeakCare’s second Annual Awards – the SIC, the WOKE, the DEADLY and the LEGEND. Nominations commenced being received within an hour of our recent call for candidates – a good indication of how much these highly prestigious awards are valued!

Click here to read more about the awards and to nominate your worthy candidates.

Adolescent to Mother Violence, Trauma and Attachment
Brisbane - Thursday, 22nd to Friday, 23rd October
Presented by Lighthouse Resources

At the end of this full-day in-person workshop you will have a better understanding of Adolescent to Parent Violence, its links to domestic violence and how attachment plays a role in working with this phenomenon. Also, you will have practical activities and interventions to use with families and basic skills you can use to work with groups. Find out more and register.

Advanced Motivational Interviewing
Webinar - Tuesday, 3rd to Thursday, 5th November
Presented by Amovita International

Motivational interviewing (MI) is now recognised as a core approach to client intervention. Finding the desire, reason or need to change is critical for engaged work. Nuancing these ideas to the issues facing the person, help to build momentum for change. Presented by Ken McMaster and facilitated over 3 sessions on Zoom. Find out more and register.

Hey Warrior!
Tweed Heads - Friday, 6th November
Presented by Compass Seminars

This dynamic full-day workshop will help participants to recognise anxiety disorders in children and adolescents (5 – 18yr olds). It will delve into the obvious and not so obvious signs of anxiety, discuss where they come from and why they exist, and offer a range of practical, powerful interventions to assist participants to respond effectively within their own professional context. Includes 7 hours CPD recognition. Find out more and register.

Documentation, Report Writing and Attending Court
Webinar - Wednesday, 18th November
Presented by Australian Association of Social Workers (AASW) and Slater+Gordon Laywers

This reduced cost one-hour webinar provides an overview of best practice for documenting clinical notes and writing reports for court: content, access, storage and litigation. Subpoenas and your obligations are explained. Attending court, giving evidence and your conduct in court are explored. This session will assist you to minimise your legal risks and survive the court process. Find out more and register.

Advanced Motivational Interviewing Training
Webinar - Tuesday, 3rd to Thursday, 5th November
Presented by Amovita International

Motivational interviewing (MI) is now recognised as a core approach to client intervention. It is clearly recognised that without intrinsic motivation, that is, motivation that comes from the person themselves, then little will change in the long term. To seriously reduce problem behaviour, working to evoke change talk becomes an important task of workers. By the end of the workshop participants will be able to: build upon foundational MI skill sets and sharpen practice; utilise a number of advanced MI skills; use tools to measure adherence to MI practice; work more effective with discord; utilise MI within the ‘I’m here’, ‘I can’ and ‘I will’ framework; and more. Find out more and register.

Key Skills in Family Therapy
Brisbane - Thursday, 26th to Friday, 27th November

Presented by Compass Seminars

This two-day workshop is aimed at practitioners who work with children, young people, adults, couples, families, and/or organisations supporting clients with mental health issues. This workshop aims to introduce participants to core Family Therapy concepts and broaden practitioners understanding of how to view “the client’s problem”, as well as provide practical skills and interventions for use with the client groups with which they work, built on theoretical constructs from systemic, structural, solution focused and narrative family therapy models to teach core thinking and interviewing skills in family therapy. Find out more and register.

Understanding the impacts of trauma on communication
Webinar - Monday, 19th October

This free online two-hour workshop by Evolve Therapeutic Services will provide an overview of complex trauma and it’s impacts on the development of communication skills – specifically, speech, language and social skills – and highlight implications for professional practice. This presentation will be delivered by Karen Gilliland, Speech Pathologist (Child and Youth Mental Health Services). Find out more and register.

QCOSS 2020 State Election Leaders Debate
Online - Monday, 19th October

Join QCOSS in a panel discussion that will place together political leaders and community sector experts to discuss some of the biggest social justice issues affecting Queensland. Find out first hand the views of Queensland's political leaders and their commitment to the community services sector, the cost of living, Aboriginal and Torres Strait Islander justice, child protection and youth justice, domestic, family and sexual violence, disability and housing. Find out more and register.

Technology and harmful sexual behaviours
Webinar - Wednesday, 21st October

The Daniel Morcombe Foundation is hosting a series of free webinars on various components of Harmful Sexual Behaviour. The topics canvassed will include HSB and pornography, the brain, disability, prevention, safety planning and disclosures to name a few. Recordings and resources from past and future webinars are also available. Account registration required. Find out more and register.

Working together to prevent youth suicide: the power of communication
Webinar - Wednesday, 28th October

This free webinar from Child Family Community Australia (CFCA) will  will explore local, place-based approaches to the prevention of suicide among young people and the minimisation of community harm following a suicide, known as ‘postvention’. This webinar will be of interest to professionals working with children and families in health, mental health, education and social and community service settings. Find out more and register.

Children's Week Council of Australia in conversation with Anne Hollands
Webinar - Wednesday, 28th October

This free one-hour webinar, hosted by the Children's Week Council of Australia, will be Anne Hollonds' first opportunity to introduce herself in her new role, and share her vision and aspirations for Australia’s children. As part of the conversation, CWCoA Secretary Julie Hourigan Ruse will explore with Anne how children’s right to connect safely with others has been impacted by drought, bushfire, flood and pandemic across the nation this year. Find out more and register.

Working with complexity
Webinar - Thursday, 29th October

Drawing on various research projects, this free one-hour webinar hosted by ANROWS will involve a panel of researchers, practitioners and policymakers discussing: how the Safe & Together Model works in practice in adult-focused services; the impact of collaborative, holistic practice in addressing DFV and keeping children safe; why an authorising environment is needed to support organisational and practice change; and future directions for research, and policy and service change. There will also be a live Q&A. Find out more and register.

Micah Projects 25th Anniversary Dinner
Brisbane - Monday, 2nd November

Join Micah Projects for a very special evening in celebration of 25 years of creating change and social justice. Robert Fitzgerald AM was the guest speaker at both Micah Projects first and twentieth year Annual Dinners and Micah Projects is delighted that he will be joining the event again to celebrate the 25th anniversary. Find out more and register.

Harnessing young people’s assets to inform policy development? Case studies from the Wellbeing in Adolescence project
Webinar - Wednesday, 4th November

The strengths-based model explored in this webinar centres attention on protective assets or factors that aim to improve young people’s ability to mobilise resources that enhance positive outcomes, including health and educational attainment. This free one-hour webinar hosted by ARACY will be Introduced by Prof Gerry Redmond (Flinders University) and presented in three short snippets. Find out more and register.

Working with Dads webinar series
Webinar - Wednesday, 4th November

Relationships Australia will deliver this short session for professionals working with dads to gain knowledge, practical advice and strategies to engage dads and families in positive and effective ways. Over three sessions, participants will learn in depth about the Support for Fathers fatherhood resources and professionals’ toolkit. Each session includes interactive elements, group discussion and Q&A. Find out more and register.

The Evatt List Expained
Webinar - Thursday, 5th November

A free one-hour presentation by Queensland Family Law Pathways Network explaining the Evatt List for High-Risk Family Law Matters, commencing soon in the Brisbane Registry of the Family and Federal Circuit Court. The Evatt List is a specialist court list designed to assist families who have been identified as high risk for violence and other safety concerns and how a judge-led support team will gather information and provide early intervention to support and protect families as they navigate the family law system. Find out more and register.

The Kinchela Boys: Restoring Our Family Structures
Webinar - Thursday, 12th November

This NAIDOC Week, the Family Law Pathways Networks across Australia invite you to view and discuss this important and powerful short film. Hear from survivors of the Kinchela Aboriginal Boys Training Home (KBH) Uncle Roger Jarred, Uncle Bobby Young and Uncle James Welsh. Find out more and register.

Legal and practical responses to child sexual abuse (QLD-specific)
Webinar - Thursday, 12th November

This two-hour training course by In Safe Hands - Educators in Safety will assist early years educators, organisations and individuals to comply with their legislative requirements and meet duty of care obligations regarding child abuse. Find out more and register.

Helping victims of violence apply for financial assistance
Webinar - Tuesday, 17th November

Do you support victims of violence in Queensland? Victim Assist Queensland's last training for the year will be held virtually to discuss how to support victims in applying for financial assistance. The quick 30 minute session will focus on how to complete the application forms correctly and what documents to attach, as well as answering participant questions. RSVP to

SNAICC National Conference 2021
Gold Coast - Monday, 30th to Thursday, 2nd September 2021

The 9th SNAICC National Conference, Our Children Matter: Innovative Approaches to New World Challenges will be held in the lands of the Yugambeh People. Key themes will focus on the impacts of COVID-19 on communities, child safety and wellbeing, early years and the rights of Aboriginal and Torres Strait Islander children and young people. This conference is the largest of its type in the Southern Hemisphere and provides the opportunity for Aboriginal and Torres Strait Islander organisations, policy makers, researchers, practitioners, government representatives, other non-government organisations and industry representatives to gather to share their work, learn from one another and make renewed commitments to Aboriginal and Torres Strait Islander children. Abstract submissions open 4th December 2020 and registrations will open 19th February 2021.

Team Leader, Domestic and Family Violence Team (Rockhampton) - RAQ

Relationships Australia Queensland is seeking a full time Team Leader for the newly established team located in Rockhampton. The role will focus on providing leadership and support to clinical practitioners the Stopping Family Violence program, complex case management, clinical decision making, and back-up operational support to Administration and Family Information Officers. Find out more and apply. Applications close Thursday, 29th October at 5pm.

Domestic Family Violence Counsellor, Domestic and Family Violence Team (Rockhampton) - RAQ

Relationships Australia Queensland is seeking a full time Domestic Family Violence Counsellor for the newly established team located in Rockhampton. The role will focus on working with victims of domestic and family violence, and developing and delivering community development strategies aimed at increasing awareness about the effects of domestic violence. Find out more and apply. Position to be filled ASAP so don't delay in submitting an application.

Domestic Family Violence Counsellor, Domestic and Family Violence Team (part time, Rockhampton) - RAQ

Relationships Australia Queensland is seeking a part time (37.5 hours/fortnight) Domestic Family Violence Counsellor for the newly established team located in Rockhampton. The role will focus on working with victims of domestic and family violence, and developing and delivering community development strategies aimed at increasing awareness about the effects of domestic violence. Find out more and apply. Applications close Sunday, 1st November at 5pm.

Integrated Service Response Coordinator, Domestic and Family Violence Team (Rockhampton) - RAQ

Relationships Australia Queensland is seeking a part time (52.5 hours/fortnight) Integrated Service Response Coordinator for the newly established team located in Rockhampton. The purpose of this role is to promote, develop and maintain partnerships between regional Domestic and Family Violence Services and other key agencies to enable facilitation, coordination and consistency in responses to those individuals and families affected by domestic and family violence. Find out more and apply. Position to be filled ASAP so don't delay in submitting an application.

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PeakCare Queensland
PO Box 159
Paddington Qld 4064

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