Workforce Development Network - helping to build workforce capacity and leadership in voluntary sector social services providers
CCPS Workforce Development Network

Social Services Expo and Conference 2014 - Details of CCPS sessions

The Workforce Development Network, hosted by CCPS, will be hosting 4 one-hour workshop sessions at the EXPO event being held at EICC (Edinburgh) on Tuesday 18 March. Please see below for further details of these sessions.

Supporting Leadership in the Voluntary Sector 10.25 – 11.10
  • Reflecting on how Turning Point previously tried to nurture leadership with mixed results – the discussion will lead on to why they developed their own very individual leadership programme and its impact on the organisation.
  • The Thistle Foundation recently removed the Team Leader role completely in the belief that offering greater autonomy to staff working closest to the supported person leads to more dynamic services. A look at the successes and struggles experienced by Thistle in implementing this radical move.
SDS, as the Act goes Live  11.15 – 12.00
You will hear from two of Scotland’s leading providers of SDS.
  • C-Change Scotland will share their experience of applying creative person-centred planning approaches.
  • Carr Gomm’s ‘Community Contacts’ works in partnership across a spectrum of social care organisations. It aims to raise awareness of SDS in Argyll and Bute and support people to make informed choices. Volunteers form part of the new team and ‘walk alongside’ prospective users of SDS, helping to make the right choices at the right time.
Technology and Innovation in the Voluntary Sector  13.10 – 13.55
This session exploring innovative use of technology by voluntary sector organisations.
  • Carr Gomm uses individualised software to empower people with disabilities and communication impairments. ‘Click Go’ enables people to direct all aspects of their support and manage their own social care budget. 
  • Includem uses current accurate data to deal with risk in front line services sensibly, not to become risk averse and to achieve best outcomes for the young people it works with.
Quality, grades and the voluntary sector workforce  14.00 – 14.45
The voluntary sector consistently receives higher Care Inspectorate grades than the statutory and private sectors – how does it do it?
  • Cornerstone will explain how it uses its own Outcomes Quality Framework and Quality Appraisal Process to develop, monitor and improve the quality of personalised services across Scotland.
  • Key has set up TAG, a separate charity, to develop user involvement and participation. We will hear about how TAG has helped Key to achieve grades 5 and 6 across 80% of its services.
To book your place, please visit the event page:

Survey into Middle Manager roles

The University of Stirling has been commissioned by the SSSC to undertake a scoping analysis of the role and functions of middle managers across the statutory, voluntary and independent sectors of Scottish social services. Middle managers may face different challenges to those in first line management or senior management positions and this is the first phase of a project to find out more about their organisational role and function. At a later stage, work will be undertaken to identify middle managers’ leadership development needs and the kind of learning opportunities which would best meet those needs.
The survey recognises that there will be huge variation in middle management roles and responsibilities across social services, depending on where people work. In small organisations (or those with flatter management structures), there may not be an obvious middle management tier. Therefore the following survey has been designed to gather information about work settings as well as to find out more about the range and balance of tasks in which you will be involved.

Please follow this link to the survey, which is anonymous -
It should take no more than 15 minutes to complete. Responses are required by Monday 3 March at 12noon.

Many thanks for your participation
Frances Patterson and Carol George
University of Stirling

SSSC Stepping into Leadership events - March 2014

These events will provide an opportunity to share your leadership thoughts, experiences and wisdom with others from across social services, and come up with creative ways to move forward with some of the challenges raised.They will also discuss how Step into Leadership could be developed further to support the issues you raise and ideas you come up with.

Using mentoring to enhance leadership at all levels
  • Tuesday 4 March 2014, Stirling
This event will provide social services workers with an opportunity to find out more about the SSSC’s new Mentoring Guidance and how your organisation can develop mentoring as a leadership and support activity. It will focus on the role of mentoring and how it relates to, and differs from, other leadership and learning activities such as coaching, counselling, and work shadowing.

Leading with passion and compassion
  • Monday 24 March 2014, Perth
  • Tuesday 25 March 2014, Inverness
  • Wednesday 26 March 2014, Edinburgh 
This event is aimed at people who use social services, those who care for them, and workers who provide those services. It will provide you with an opportunity to explore how you make a difference to your care and support, as well as that of others, and how you can develop your leadership capability to support this. It will focus specifically on the role of passion and compassion, how the Principles of Citizen Leadership can be developed alongside other leadership resources such as the Step into Leadership website, the links between citizen and frontline worker leadership, and how individuals can become more empowered to take the lead when required.
Book a place for one of these dates by visiting the event pages of the SSSC website
Supported with grant funding by the Scottish Government

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