News from St. Jude's: Fall 2015 - Volume 5 Issue 3

How Does St. Jude’s Compare?

St. Jude’s Board Members and Family members share an interest in knowing how the care at St. Jude’s compares to regional and national averages. The Canadian Institute for Health Information (CIHI) has recently launched a public website that provides comparative information about the past three years of health care services in BC.

Long Term Care facilities are and will continue to be assessed in three broad categories: safety, appropriateness and effectiveness, and health status. Pain control, falls, and inappropriate antipsychotic medication use are among the seven tracked indicators of health care.

The value of the website is that it allows health care users to see how their health care providers are performing compared to similar facilities. As might be expected, the facilities themselves are also keenly interested in knowing where they shine and which areas may need improvement. The first evaluation has shown St. Jude’s to be performing as well as or better on all of the measured indicators. It is reassuring to have confirmation that St Jude’s quality shows.

I have spent several hours exploring the CIHI website and found it to be packed with interesting explanations, graphs and facility comparisons.

The website is available at St. Jude's indicator results can be viewed by clicking here. You will have to click on each title: “Safety”, “Appropriateness and Effectiveness” and “Health Status” to see all the information. If you click on any of the percentage scores, another window will open describing the reasons for collecting the data and how St Jude’s performance compares with other Vancouver Coastal Health Long Term Care Facilities.

What's New in Elder Care

The government is asking for input on voluntary saving options through the use of the CPP. Click here to read more.

Fundraising Campaign

$7,055 raised so far
2015/2016 Campaign


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The data are very interesting and as might be expected, there were many aspects of care that could not be quantified and were not compared. Kindness, compassion and facility atmosphere are aspects that spring to mind. The Board feels that St. Jude’s compares well in these areas too.

- Heather Martin, Board Member

Dialogue with the Administrator

This past few months have been a time of goodbyes and hellos for the leadership team at St. Jude’s. I joined the organization at the end of March and by that point our finance lead Nancy Tronsguard had announced her well-deserved retirement. Fortunate for us, we will see Nancy’s smiling face back again as she has been successfully recruited as a volunteer. Stepping into Nancy’s solid and big shoes, Felix Wong has now been with us since May. Felix is competent and thorough and I have utmost confidence in his abilities. Over the next few months he will be looking at the IT side of St. Jude’s and coming up with a plan to improve our efficiencies and hopefully wireless too.

Sandey Berry, our smiling and cheerful face at the front desk, was next in line to retire and we bid her a fond farewell after four years of service. She was a keen fundraiser and supported any and all of the efforts to raise monies for projects supporting our residents. She too has expressed her interest in continuing with St. Jude’s in a volunteer capacity for future fund raising efforts. Sandey’s replacement is Andy Hoong. We are very fortunate to have had Andy’s smart, kind and thoughtful presence to keep the heart of the House in good order. Andy’s job is to keep the House staffed as it should be so that the important work that needs to be done, gets done.

The next significant change was the loss of our Recreation and Volunteer coordinator Maike Kurtze. Maike decided to take the next step in forwarding her career and I would like to wish her much success. Mara Morgan will be joining our team September 8th. She is extremely excited to be part of St. Jude’s. I think residents, families, staff and volunteers are going to like her very much.

A new position at St. Jude’s starting September 2nd is a Rehabilitation Assistant. The goals of this position are to improve resident quality of life by promoting independence and mobility. Lucia (‘Lut-zee-a’) will be working with residents one on one and in groups focusing on maintaining and improving function. For residents feeling helpless, this is an opportunity to try to address this in a meaningful way.

I want to make everyone aware of an upcoming change to the nursing staff at St. Jude’s. Vancouver Coastal Health has requested all VCH funded care homes to comply with a consistent staffing model including Registered Nurses, Licensed Practical Nurses and Care Aides. For St. Jude’s this will mean a new staffing model including the Licensed Practical Nurse. Terri Ferguson, Resident Services Manager, and I will work with our staff through this transition to ensure they are well supported and that excellent resident care is maintained.

Staff member and pinata-maker VilmaIn my role as leader I am very much aware of the significant changes St. Jude’s has been through over the past several months and to come. My priority is to continue to focus on the morale and health of the House. Part of this is celebrating and having fun and we did just that at the recent staff BBQ. The kids had a ball whacking the piñata, which had been handcrafted by one of our staff, Vilma, to represent St. Jude’s!

I hope you had a lovely summer and I look forward to the fall season at St. Jude’s.

- Michele, Administrator
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