As you know, The Old Vic's The Crucible is coming to DigitalTheatre.com at 2pm GMT on 17 March 2015! We have compiled a few handy FAQs to help you prepare.
Make sure to follow us on Twitter @DigitalTheatre for updates on 17 March 2015. If you have any questions please don't hesitate to contact us on social media or email firstname.lastname@example.org
We would particularly like to emphasise to users that if they have version 5.2.1 or earlier of the Digital Theatre Desktop Player they will need to uninstall and reinstall the player due to recent updates.
As a treat for the weekend, here is a sneak peek at our exclusive interview with Richard Armitage. The full version will be available to purchase on www.digitaltheatre.com from Tuesday 17 March 2015.
What are the available payment methods?
We accept all major credit cards including MasterCard, Visa and Maestro (UK only). Purchases made via the iOS app are processed through your iTunes Store account.
What is the difference between a rental and a download?
A rental from DigitalTheatre.com can be watched in your browser, on the iOS app and on the Digital Theatre Desktop Player. Rentals are valid for 30 days. Once you start watching the production will be available for 48 hours.
Please note that you cannot watch rentals offline in the Digital Theatre Desktop Player.
You can download productions from DigitalTheatre.com in Standard Definition (SD) or High Definition (HD). Productions can be downloaded up to three times using the Desktop Player and are available to watch any time in your browser or the iOS app. Downloads also come with a one-time redemption code which can be used through the Samsung Smart TV app.
What Internet speed do I need to watch The Crucible?
DigitalTheatre.com automatically detects your bandwidth speed and adjusts quality accordingly. For optimum viewing experience you will need an Internet connection that delivers at least 5 MBPs of sustained bandwidth.
Can I use The Crucible in my classroom?
DigitalTheatre.com productions are available for private use only. To watch The Crucible in your classroom visit Digital Theatre Plus (www.digitaltheatreplus.com) where you can subscribe to watch the full production online and also access exclusive Study Guides and cast and creative interviews.