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Dear <<Name>>

Renew your Software Maintenance

Your software is an important part of your organization's productivity, and it is crucial that it stays current and supported. We encourage you to renew your 2017 Maintenance on time.

Log into the Boyum Portal to renew the software mainteance. It's very simple.

See for yourself in the short overview video.
Maintenance Video 2016
Watch the video that explains you all details.

Software Maintenance Renew FAQ

When is my Software Maintenance due?
The maintenance payment is due on January 31, 2017

What happens if my Software Maintenance expires?
With your license(s), you can continue to use the last available version, but access to the benefits of maintenance will not be an option unless you are current on maintenance. Your license key will not work with a newer version of the software released after maintenance has expired.

And very important; You will not have access to the new B1 Dashboard Module without an active 2017 maintenance plan.

Can I get back on Maintenance?
  • On 1 February, if a renewal order hasn’t been placed, a penalty fee of 1% of the recommended retail price of the products in question will be added to the maintenance cost for each customer – this equates to 10% of maintenance price.
     
  • On 1 March, if a renewal order has not been placed, this penalty fee will increase to 2% of the recommended retail price, equating to 20% of the maintenance price.
     
  • On April 1, if a renewal order has not been placed, we will assume that the customer does not wish to continue on maintenance for the new year, and the normal fee of 25% of the recommended retail price will apply, with no exceptions.

Thank you for your continued support :)
If you have any questions or if you need help with the portal, please don't hesitate to contact us at sales@boyum-it.com.
Copyright © 2017 Boyum IT Solutions A/S, All rights reserved.